Convention Catering Administrative Assistant - Mandalay Bay

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

Are you passionate about delivering exceptional service in a dynamic environment? We're looking for a detail-oriented Convention Catering Administrative Assistant to support our dedicated team at Mandalay Bay. In this role, you'll play a key part in ensuring seamless operations for our events and catering services. If you thrive in a fast-paced atmosphere and are eager to contribute to memorable guest experiences, we invite you to apply and become a vital part of our vibrant team!

THE JOB:

The main role of the Admin Support is to deliver administrative and clerical assistance to the department. Responsibilities are carried out in line with the department's guest service standards and the policies, practices, and procedures of MGM Resorts International. You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us.

THE STARTING PAY RATE: $18.00 / Per Hour

THE DAY-TO-DAY:

• Welcome visitors and callers, addressing their needs
• Manage a multi-line phone system to direct calls to the appropriate staff or department
• Respond to general email inquiries from guests and staff
• Organize conference calls and meetings for office personnel
• Compile, copy, sort, file, and scan departmental documents
• Assist in preparing departmental reports as needed, perform various administrative tasks, and maintain office equipment, coordinating repairs as necessary
• Collaborate closely with different functional department groups as required
• Prepare purchase orders for all goods and services acquired by the department

THE IDEAL CANDIDATE:

• High school diploma, GED or educational equivalent
• Previous experience working as an administrative assistant within hotel/casino events, conventions, banquets, catering, special events or meeting services
• Experience working with Amadeus, Salesforce and/or Delphi programs
• Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Able to work independently and, also within a team setting to provide positive experiences
• Ability to manage multiple tasks and priorities in a fast-paced environment
• A customer-focused attitude with a commitment to delivering exceptional service

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our Mandalay Bay employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts
  
  FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10006

Are you ready to JOIN THE SHOW? Apply today!