Supervisor, IT Clinical Applications (Pharmacy)

This position supervises critical clinical applications and requires an extensive understanding of the assigned clinical applications that support the enterprise clinical departments and/or departmental applications.

What You Will Do

• Directly supervises staff members, and is responsible for ensuring their work output is satisfactory and their concerns are resolved. Is responsible for all hiring and related personnel decisions, completing routine performance review evaluations, training, scheduling, and the like.
• Initiates and maintains positive relationships with key customers and co-workers.
• Partners with customer departments and team members to translate business requirements into viable solutions, with attention on customer service.
• Leads discovery, planning or follow up sessions with key customers.
• Leads regular status sessions with key customers.
• Acts as a liaison with vendors; participates in vendor or system selections.
• Participates in rotational 24O7 Exec On-Call responsibilities for major system outages, disaster management and change control as needed.
• Partners with the Project Management Office to support all phases of project implementation as needed.
• Facilitates change management, insuring integration of industry standards and practices.
• Displays commitment to the mission of the hospital and its values while maintaining high standards of integrity.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.