Pathway of Hope Case Manager

Whether it's overcoming poverty, combatting addiction, providing housing, or curing hunger, the Salvation Army of Racine does it all! Help The Salvation Army create change and provide hope throughout your community. Apply today!

The Salvation Army's Pathway of Hope initiative provides individualized services to families with children who desire to take action to break the cycle of crisis and vulnerability that repeats generation after generation. It seeks to address the root causes of poverty in addition to The Army's history of compassionate serving. By helping families overcome challenges like unemployment, unstable housing, and lack of education, we can lead families down a path toward increased stability and, ultimately, self-sufficiency.

The Pathway of Hope Case Manager will develop and promote Pathway of Hope (POH) services to individuals receiving services at the Racine Corps, and community organizations. Provides strengths-based case management and coordination of overall services offered to families through POH at Racine Corps. Works collaboratively with the POH Regional Coordinator to assure that identified family needs are addressed within the framework of a client-centered holistic approach.

Deliver the full range of Pathway of Hope individualized services including:

• Conduct pre-screening and intake of participants using specified assessment tools.
• Provide linkage to Pastoral Care Representative for pastoral care, counseling, and support.
• Complete all intake and required assessments including basic demographic information, and any required assessments. Works with the POH team to ensure that the Spiritual Assessment is completed, and Pastoral Care is provided.
• Conduct goal setting steps with participants formulating change-oriented action plans.
• Coordinate referrals and participant linkage to internal and/or external resources that will facilitate successful achievement of identified goals.
• Address completion requirements early in the engagement process to fully educate participants on all services available and facilitate successful transition and closure. Inform participants of the plan to monitor their progress after successful completion through engagement in exit and follow-up assessments and surveys.
• Schedule weekly meetings with participants, transitioning them from services to independence.
• Conduct follow-up case management meetings with participants. Meet with clients to monitor progress regularly, including making home visits as needed.
• Refer participants to internal and/or external services designed to address identified goals.
• Monitor and track participants progress in goal attainment on the action plans.
• Develop plans to address transition needs and ongoing documentation of progress.
• Enter all required family demographic and outcome data in the SIMS electronic data management system in a timely and accurate manner.
• Meet with local POH team weekly to coordinate overall participant services including community linkages, address programmatic requirements including intake processes, intervention strategies and collection of data needed to meet program reporting requirements.

Education: Bachelor's in social work, human services, psychology, sociology, or criminal justice.

Experience: Three years social work experience.

Certifications: Valid Wisconsin Driver's license with approval to drive from The Salvation Army's insurance. Must obtain the Territorial Caseworker Certification within 120 days of hire.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.