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Manager, TRIO (Student Support Services)

St. Louis Community College
life insurance, tuition reimbursement
Dec 21, 2024

Title: Manager, TRIO (Student Support Services)

Employee Classification: Professional 52 Wks Non-Unit

Department: VP, Student Affairs' Office

Salary Range: 67,569

Who we are:

We are not-for-profit: St. Louis Community college (STLCC) is a non-profit institution dedicated to empowering students, expanding minds, and changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education.

We are a respected employer: For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one-half of the households in St. Louis have at least one member who has taken classes at STLCC.

We make an impact in the community: Through credit courses, continuing education, and workforce development programs, STLCC annually serves nearly 69,000 students. More than 80% of career and technical graduates employed in their fields or continue their education at four-year institutions within six months of graduation. STLCC sends more transfer students to Missouri's four-year colleges/universities than anyone else.

We value Diversity, equity & inclusion: STLCC is committed to fostering an atmosphere of appreciation for all people, regardless of race, color, creed, religion, sex, sexual orientation, gender identity and expression, national origin, ancestry, age, disability, genetic information, veteran status, or class.

What you get:

Benefits package [for full-time employees]: STLCC offers one of the best benefit packages in the St. Louis area. As a STLCC employee you will have access to a 100% match on your contribution to retirement, two health insurance plans options that are no cost to the employee - including an HSA option, low-cost life insurance with a 3x salary benefit, and other low-cost benefits including dental, vision, AD&D, ST LT disability insurance.

Opportunity to grow: Over half of our employees have served the college for more than 12 years, exploring different career paths and advancing to higher level positions.

Education & training opportunities: STLCC offers tuition waivers for employees [full-time and part-time] + their dependents. Full-time employees can take advantage of tuition reimbursement for other institutions after just 6 months of service, and an annual professional development allotment.

Work/life balance: Full-time STLCC employees have access to a generous time off package, including holidays, vacation, personal days, medical leave, and other leave options. Our holiday schedule even includes a paid winter holiday at the end of the calendar year.

Commitment to wellness: STLCC HR boasts a dedicated health and wellness specialist who is enthusiastic about creating a culture of wellness throughout the College. With access to college wellness vendors, employees are educated, motivated, and rewarded for healthy behaviors. STLCC employees and anyone living in their household also have access to an employee assistance program (EAP) that can help them with virtually any life need.

The basics of this position:

Provides leadership, planning, and supervision to the federally funded TRIO Student Support Services program, a federally funded grant designed to support low income, first generation, and students with disabilities in reaching their academic goals including college persistence and graduation. Plan, implement, coordinate, and evaluate program services and activities to ensure grant objectives are being met. Oversee TRIO Student Support Services project for continuous improvement. Manage identification, selection, assessment, and notification process for student participants. Plans and conducts retention-directed activities and events including Peer Mentoring and Peer Tutoring programming. Plans and coordinates promotion of the program to a variety of stake holders. Coordinate with college departments including purchasing, finance and accounting, human resources, marketing and information to ensure that program goals are met. Ensure the fulfillment of grant objectives, prepare and submit Annual Performance Reports to U.S. Department of Education, and develop regular reports for District Director of TRIO Programs. Program liaison to TRIO conferences, trainings, US Department of Education Program Officer, campus committees and meetings. Perform any other duties as required in fulfillment of the project.

What you'll do:



  • Provides oversight, planning, and implementation of programs and services in accordance with grant guidelines.
  • Coordinates and oversees documentation, program compliance, performance, research, and data collection of student outcomes related to grant objectives and student learning outcomes. Writes reports and proposals as required by the grant and/or the college.
  • Manages the identification, selection, and notification process for student participants. Assists with managing the student caseload.
  • Plans and conducts retention-directed activities and events including Peer Mentoring and Peer Tutoring programming.
  • Plans and coordinates promotion of the program to a variety of stake holders.
  • Coordinate with college departments including purchasing, finance and accounting, human resources, marketing and information to ensure that program goals are met.
  • Manages and tracks program budget and allocates resources.

  • Hires, trains, supervises, and evaluates program staff.

  • Ensure the fulfillment of grant objectives, prepare and submit Annual Performance Reports to U.S. Department of Education, and develop regular reports for District Director of TRIO Programs.
  • Performs other job-related duties as assigned.


Education, experience, and other requirements:



  • Master's Degree in Higher Education, Counseling, Social Work, or related field is required.
  • At least five (5) years relevant experience such as in program planning, advising, evaluation, and implementation of education-related services.
  • Knowledge of data collection, analysis, and research methods.
  • Experience with diverse populations.
  • Preference given to individuals with a background similar to target population.


Preferred Qualifications:



  • Ability to hire, train, manage, and evaluate program staff Experience with federally funded TRIO programs and grant/report writing experience is highly desirable, as is teaching, coaching, and/or administrative experience; Bilingual skills preferred.

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