Financial Aid Officer II - Herbert Wertheim College of Medicine

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

The Herbert Wertheim College of Medicine is currently seeking a Financial Aid Officer II to join their team of professionals

Duties Include:

• Coordinates all activities that pertain to the Herbert Wertheim College of Medicine (HWCOM) Special Programs, including processing, awarding, and tracking of all financial aid packages.
• Acts as a change agent in all matters regarding the improvement and efficiency of projects. Prepares materials for special projects, including but not limited to, annual programs such as: Donor and Scholars events, Welcome Back, Interview Days, and Orientation.
• Maintains the Financial Assistance Office's schedules and calendars, and answers questions for visitors and enrolled students regarding office policies, procedures, and services. Creates and designs PowerPoint presentations, info-graphics, flyers, and other reports.
• Develops and implements procedures for HWCOM Special Programs to improve and streamline the financial aid process.
• Ensures confidentiality of student records in compliance with the Family Educational Rights and Privacy Act (FERPA).
• Attends and participates in professional workshops, meetings and training sessions to ensure adequate professional development as it pertains to
• current financial aid rules and regulations.
• Performs other duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
• Provides customer service to prospective and current students via emails, phone calls, and in-person. Advises current and prospective students on application procedures, eligibility criteria, program requirements, and other financial aid concerns. Counsels students on financial aid processing, awarding, scholarships, and debt management.
• Monitors, analyses, and manages all Bursar functions for HWCOM Special Programs including student payments, balances due, and student refunds statuses.
• Tracks participation, reports and prepares student materials for the HWCOM's Office of Financial Assistance Debt Management programs and other financial aid presentations. Conducts presentations for current and prospective students.
• Coordinates the HWCOM Scholarship Stewardship program.
• Prepares and complies reports for the HWCOM's Office of Financial Assistance which include, but are not limited to Scholarship Committee meetings, Debt Management programs, and OSA curriculum.
• Manages ImageNow processing, CanvasMED integration, electronic forms, and website updates for the HWCOM Special Programs.
• Researches and analyzes complex financial aid problems and recommends and implements appropriate solutions.

Bachelor's degree and two (2) years of financial aid or related experience or a Master's degree and one (1) year of financial aid or related experience.

Experience working in Higher Education.

Administrative

$45,000 - $50,000

Begin time: 8:30 AM
End time: 5:00 PM

Expanded Background Check

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.