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Lab Manager

Ampcus, Inc
United States, Virginia, Arlington
Dec 27, 2024
System Administrator LMG03

OnSite in Arlington, VA


Must Have Active Secret Clearance

Multi Year Salaried Contract



Our client supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize of the severity of breaches, develop mitigation plans, and assist with the restoration of services.

Responsibilities:


  • Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision making and execution of mission requirements
  • Support the implementation of new technologies and equipment in the lab environment
  • Assesses network topology and device configurations identifying critical security concerns and providing security best practice recommendations
  • Advises and provides insight on development of lab standard operating procedures (SOPs) and policies
  • Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users
  • Provide support for MacOS and iOS to users
  • Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues
  • Monitor and respond to users on IT helpdesk channels and phone lines
  • Assist in the management of user accounts and resetting credentials
  • Performing implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back-ups, and monitor systems security
  • Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks.
  • Monitor channels for storage-related network and system issues and remediate them as they occur


Required Skills:


  • U.S. Citizenship
  • Must have an active DoD Secret clearance, TS/SCI clearance is preferred
  • Must be able to obtain Client Suitability
  • 5+ years of directly relevant experience in system administration
  • Experience with multiple operating systems, to include Linux/Unix & MacOS
  • Experience and knowledge of networking and network administration
  • Experience with Virtual Private Networks (VPN)
  • Experience with virtual desktops (Citrix, VMWare)
  • Must be able to work collaboratively across physical locations


Desired Skills:

  • Experience working with SIEMs to include ELK and Splunk
  • Virtualization automation and optimization
  • Experience working with Jamf Pro, DEP, and Enterprise Connect implementation
  • Experience with writing technical procedures and standard operating procedures


Required Education:

BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 7+ years lab management or systems administration experience.

Desired Certifications:


  • CEH
  • Sec+
  • Network+
  • CCNA


please send your resume to janice.dicicco@ampcus.com
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