Clerical Assistant 2

The Clerical Assistant 2 supports daily operations by processing documents, maintaining records, handling payments, and providing customer service assistance. This role helps ensure filings, requests, and records are reviewed, recorded, and managed in accordance with established procedures.

As a Clerical Assistant 2, you will perform the following duties:

• Document Processing: Enter filing and request information into computer systems, review submissions for completeness, verify data accuracy, and correct errors when identified
• Mail And Records: Sort incoming mail by filing type and date, retrieve information from microfilm, and prepare records for scanning and back scanning activities
• Payment Tracking: Track checks and other payments, prepare closeout reports, reject submissions without required fees, and organize payments for processing
• Customer Support: Answer questions from internal and external customers regarding filings, payments, accounts, and related requests
• Request Fulfillment: Process certifications, search and copy requests, expedited applications, and Uniform Commercial Code filings according to established procedures
• Reporting And Invoicing: Create workload reports, invoice customers for outstanding payments, and provide receipts for completed orders

• Full-time employment.
• Work hours are 8:30 am to 5:00 pm, Monday-Friday, with a 60-minute lunch.

• Telework: You may have the opportunity to work from home (telework) part-time, after completion of training. The ability to telework is subject to operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.

• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).