Strategic Accounts Specialist

Build Programs. Solve Problems. Become the Technical Expert.

Mansfield Service Partners (MSP) is looking for an experienced Strategic Account Specialist to lead lubrication and reliability programs for some of our largest industrial customers across petrochemical, manufacturing, transportation, oil & gas, and other heavy industrial markets.

This is not a traditional sales role.

We're looking for someone who understands industrial equipment, lubrication best practices, reliability engineering, and how to design technical programs that improve equipment performance while helping customers reduce downtime and operating costs.

You'll work alongside our Sales and Operations teams as the technical expert-designing complete lubrication programs, supporting major customer accounts, helping close complex opportunities, and building scalable processes that strengthen long-term customer relationships.

If you have a background in Mechanical, Industrial, or Chemical Engineering, you're a Certified Lubrication Specialist, Reliability Professional, or have experience as a technical leader supporting industrial lubrication programs, this position may be perfect for you.

What You'll Do

• Serve as the technical lead for MSP's most strategic lubricant customers.
• Design and implement comprehensive lubrication and equipment reliability programs.
• Lead Redlist implementation, asset mapping, and lubrication program integration.
• Develop oil sampling strategies, interpret laboratory results, and recommend corrective actions.
• Partner with Sales Representatives on complex customer opportunities by providing technical expertise during customer meetings and site visits.
• Train and coach sales teams on selling complete lubrication and reliability solutions-not simply lubricant products.
• Collaborate with Operations Excellence to ensure successful implementation and long-term program performance.
• Support growth within petrochemical, manufacturing, transportation, drilling, fracking, and other industrial markets.
• Build standardized lubrication program templates that can be deployed across new customers and acquisitions.
• Mentor future technical specialists and help grow MSP's lubrication expertise.

What We're Looking For

• We're seeking someone with a strong combination of technical expertise and leadership.
• Ideal candidates will have:
• 3+ years of experience in industrial lubrication, machinery reliability, maintenance, or condition monitoring.
• Experience leading programs, projects, teams, or technical initiatives.
• Background working in industrial manufacturing, petrochemical, commercial or industrial oil & gas, transportation, mining, power generation, or similar industries.
• Strong understanding of:
  • Industrial lubricants
  • Oil analysis
  • Contamination control
  • Preventive and predictive maintenance
  • Equipment reliability
• Experience supporting consultative or technical sales efforts.
• Ability to influence cross-functional teams without direct authority.
• Experience working with major lubricant manufacturers and leading suppliers is highly preferred.

Preferred Qualifications

• Certified Lubrication Specialist (CLS)
• Machinery Lubricant Technician (MLT)
• Bachelor's degree in Mechanical Engineering, Industrial Engineering, Chemical Engineering, Industrial Technology, or a related technical field (or equivalent industry experience)
• Experience with Redlist, asset mapping, CMMS, or other reliability software
• Additional reliability or condition monitoring certifications are a plus

Travel

This position requires approximately 25-40% travel throughout MSP's operating regions.

Why Join MSP?

At MSP, lubricants are more than a product-they're a strategic platform for building long-term customer partnerships. As our Strategic Account Specialist, you'll have the opportunity to shape the future of our industrial lubrication business, work alongside industry experts, influence major customer relationships, and help build a specialized technical support team that will support our continued growth.

If you're passionate about reliability, engineering, industrial operations, and helping customers improve equipment performance, we'd like to hear from you.

Benefits

• Comprehensive benefit package (health, dental, vision, Company paid: Life insurance, STD and LTD)
• 401(k) plan with company match
• Paid Time Off that includes vacation days, sick leave, 8 paid holidays, 2 floating holidays and a paid day for volunteering at a non-profit agency
• Parental Leave
• Tuition Reimbursement
• Insurance Discount Programs
• Chaplain Program
• Mileage reimbursement at the designated IRS rate
• Goal related compensation to reward your hard work and success.
• Introductory commission guarantees and no cap on commissions

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.