2027 Summer Intern: Business Systems Analyst (Customer Operations)

At a Glance

• You're a motivated student with a current 3.0 GPA or higher currently pursuing a degree in one of the following areas from an accredited college or university:
  
  • Business or related field
• This is a paid, full-time, 11-week internship designed to give you real-world experience and meaningful exposure to the telecommunications industry in your chosen field.
• Internship program runs from May 26 through August 6, 2027.
• In addition to role-specific projects, you'll take part in professional development sessions, networking opportunities, mentorship and experiences that help you grow personally and professionally.

The Spectrum Internship Experience
As part ofAmerica's Connectivity Company, you'll join a team that serves millions of customers and communities nationwide, while gaining valuable insight into the work that powers connection every day.

Throughout the summer, you'll contribute to meaningful work, strengthen your skills and have opportunities to:

• Grow your skills in a dynamic, innovative business environment.
• Build connections with team members and senior leaders who can help you better understand our business and what it's like to work here.
• Learn from a mentor, who can provide guidance, support and career advice.

What you can expect in this role

As a Spectrum intern, you'll spend the summer working alongside two teams: your respective department and your intern cohort.

Department and team-focused projects account for about 80% of your schedule. You'll spend the other 20% on internship experiences that include a kickoff conference, professional development sessions and networking activities, webinars, community service, cross-functional projects and final presentations.

This experience is designed to help you explore your interests, expand your network and leave with a deeper understanding of both your field and the impact of our business.

Internship responsibilities may include:

• Collaborating with senior developers and other team members to translate business requirements into technical solutions, participate in code reviews, and contribute to process documentation
• Support the identification and evaluation of cost effective systems and procedures; help gather user requirements and contribute to drafting solution options
• Participate in requirements gathering by meeting with managers and users; document agreements, action items, and facilitate communication between business units and the project team

Required qualifications

• Rising Seniors (Graduating date of December 2027 or May 2028)
• Must be currently enrolled in an accredited College or University completing a bachelor's degree
• Must have at least a 3.0 GPA or greater in current program
• Ability to travel locally to Spectrum intern development events and activities throughout the program
• Authorization to work in the U.S. without restrictions or need for future sponsorship

Preferred Qualifications

• Must be currently enrolled in an accredited College or University completing a bachelor's degree in business or related field
• Must have at least a 3.0 GPA or greater in current program
• Ability to travel locally to Spectrum intern development events and activities throughout the program
• Must have an expected graduation date between December 2027 and June 2028
• Authorization to work in the U.S. without restrictions or need for future sponsorship
• Ability to thrive in a team environment and work independently
• Analytical skills
• Communication Skills - Verbal and Written
• Proficiency in Microsoft Office: Word, Excel, PowerPoint, Access