Healthcare Revenue Cycle Manager

Job Summary:

As the healthcare industry faces increasing financial pressures from evolving reimbursement models, government regulations, Accountable Care Organizations, and healthcare reform, it has never been more important for physicians and hospitals to optimize the efficiency and effectiveness of revenue cycle performance. BDO's Healthcare Group within the Management Consulting (MC) practice provides comprehensive solutions to maximize operational and financial performance, increase operational and system efficiencies and enhance the overall patient experience.

Job Duties:

• Develops central patient access and revenue cycle functions on a project basis similar to:
  • Single business office for professional and hospital services
  • Central patient access unit for registration and scheduling
  • Standardized policies and procedures
• Assesses revenue cycles
• Thoroughly reviews of front and backend operations
• Analyzes and redesigns workflow
• Conducts performance metrics and benchmarking
• Analyzes report functions and results thereof
• Reviews revenue cycle systems, including third party solutions
• Reviews charge capture (manual and EHR) and reconciliation processes
• Identifies and prioritizes opportunities for improvement
• Examines and provides recommendations for staffing size, structure & benchmarking
• Acts as Charge Data Master, overseeing projects to include:
  • Physician education
  • Coding and compliance audits
  • EHR form/template assessment
  • Code scrubber technologies
  • CDM assessment and maintenance
• Manages interim revenue cycle for clients, as needed in similar capacity to:
  • Executive leadership
  • Supervisors
  • Third-party contracting and settlement negotiations
  • Vendor selection for outsourced billing management
• Up-sells after initial engagement, as relevant
• Travels as required (dependent on client requirements) and could require a commitment of up to 100% travel
• Other duties as required

Supervisory Responsibilities:

• Supervises the day-to-day workload on assigned engagements and reviews work product

Qualifications, Knowledge, Skills, and Abilities:

Education:

• High School Diploma/GED AND seven (7) or more years of industry experience with EHR/Practice Management vendor systems, required; OR
• Bachelor's degree AND five (5) or more years of industry experience with EHR/Practice Management vendor systems, required

Experience:

• Five (5) or more years of healthcare finance, revenue cycle operations, clinical operations or vendor/consultant-based experience, required
• Three (3) or more years of experience with healthcare EHR vendor systems for large group practices, and or hospitals, required

License/Certification(s):

• Epic Grand Central Certification (Prelude, Cadence, ADT), preferred
• Resolute PB/HB Certification, preferred

Software:

• Proficiency in the use of Microsoft Office Suite, MS Project, Visio, and SharePoint, required
• Proficiency in the use of Epic, Cerner, or athenaIDX, preferred

Language:

• N/A

Other Knowledge, Skills & Abilities:

• Executive presence, with the ability to act as primary contact on assigned engagements
• Excellent verbal and written communication skills, as well as presentation skills
• Strong analytical and advanced research skills related to industry trends, market competition and technology
• Solid organizational skills, especially the ability to meet project deadlines with a focus on details
• Ability to successfully multi-task while working independently or within a group environment
• Ability to work in a deadline-driven environment, and handle multiple projects simultaneously
• Able to interact effectively with people at all organizational levels of the Firm and with clients
• Build and maintain strong relationships with internal staff members and clients
• Ability to encourage a team environment on engagements, and contribute to the professional development of assigned team members
• Travel may be an essential requirement for this position (dependent on client requirements) and could require a commitment of up to 100% travel

At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you'll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.

Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.

BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you'll be part of a team helping clients navigate complexity and move forward with clarity.

As technology continues to shape how we work, BDO values the ability to apply generative and agentic AI solutions to develop work products, improve workflows and identify potential risks. Across our firm, we emphasize professional judgment in validating AI-generated outputs for accuracy, quality, and compliance.

We are proud to be an ESOP company, offering participants a stake in the firm's success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we're building together.

Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits. Click here to find out more!

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets
Click here to find out more!