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HR REPRESENTATIVE

Packaging Corporation of America
62,400 USD-78,000 USD
paid holidays, 401(k)
United States, Virginia, Gladstone
861 Fiber Plant Road (Show on map)
Oct 22, 2026

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.


People * Customers * Trust


We are seeking resumes for an HR Representative in our Gladstone VA. Riverville Paper Mill.


Position Summary:


The Human Resources Representative is responsible for providing administrative and human resource generalist support to the manufacturing facility, ensuring effective application of all human resource activities, and providing administrative and clerical support to the General Manager and other managerial positions


Principle Accountabilities:



  • Responsible for administrative functions regarding salaried and hourly employees such as performance appraisals, personnel requisitions, job descriptions, new hire process, affirmative action program, employee relation projects, training and development, and leaves of absence.
  • Plan, coordinate, and implement new hire employee orientation process for salaried and hourly employees. These functions are necessary to ensure proper adherence to the Human Resources Policies and Procedures.
  • Maintain department files including personnel, medical, family leave, and workers' compensation files. Input employee data into the Human Resource Management System (HRMS).
  • Serve as a point of contact for Disability Management Associates (DMA) for all leaves of absence that could be covered by disability and/or FMLA. Serve as FMLA coordinator for facility. Process paperwork and monitor FMLA and short-term disability.
  • Perform liaison activities to respond to and monitor all workers' compensation cases and unemployment claims.
  • Serve as a point of contact for disgruntled employees. Work with the employee(s) and management to resolve issues. Keep Area Human Resources Manager informed of any situations that may result in legal issues for the Company.
  • Assist both hourly and salaried employees with issues/concerns related to health and welfare benefits. Enlist the assistance of the Corporate Benefits staff when needed.
  • Assists both hourly and salaried employees with issues/concerns related to their pay. Enlist the assistance of the Corporate Payroll staff when needed.
  • Plan and organize employee functions such as annual outings, service award functions, holiday celebrations, meetings, and luncheons, etc.
  • Assist in development of Company responses to legal issues, including but not limited to unemployment hearings, EEO charges, and workers' compensation hearings.
  • Provide administrative assistance and clerical support to management personnel.
  • Know and follow policies and procedures of the company, share information that would benefit other members of the team and find ways to improve the delivery of service to our customers.
  • Strive to continually strengthen PCA's business philosophy of meeting needs and exceeding expectations for customers specifically supporting PCA's Commitment to Service which involves doing what's right for our customers, focusing on strategies that add value and support growth, and keeping the promises that we make.



Position Requirements:



  • Bachelor's degree in human resources is preferred.
  • Two (2) years of previous related work experience.


  • Strong appreciation for the retention and management of confidential information
  • Must be able to work well under pressure and within time constraints, multi-task, and build sound relationships with both internal and external customers.
  • Must exhibit excellent communication, analytical, organizational, interpersonal, and computer skills.
  • Must be capable of independently making sound decisions through creative problem-solving.
  • Strong listening and evaluating skills,


  • Capable of effectively communicating with management and hourly personnel.
  • Ability to demonstrate leadership behaviors.
  • Strong understanding of broad-range HR issues.
  • Ability to act and think independently with minimal supervision using good business judgment, manage projects, plan tasks to meet deadlines, organize documents for easy access and retrieval, and adapt quickly shifting priorities.
  • Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members.



COMPENSATION & BENEFITS:


Starting salary range for position: $62,400-$78,000
Excellent Medical, Dental, and Vision


401k with company matching


Retirement Savings Plan


Educational Assistance Program


11 paid holidays


Vacation Time - 3 weeks


Employee Assistance Program (EAP)





COMPENSATION AND BENEFITS




  • Starting salary range for position: $62,400-$78,000.
  • Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.


  • 11 Paid Holidays.
  • Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision - and are automatically enrolled in life, AD&D, and disability coverages.
  • Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
  • Disclaimer: The Compensation and Benefits information in this posting represents PCA's good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.



PCA is an Equal Opportunity Employer


Qualified Applicants must apply at careers.packagingcorp.com to be considered.

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