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Under general supervision, facilitates patient placement, during admission and transfer, through the triage function. Meets with physicians and their office staff to market services with medical community. Serves as a clinical and administrative resource. Resolves problems as they arise during the evening and night shifts as well as day shift on weekends and holidays.
Education:
Bachelor's degree in Nursing required. Experience: Minimum of three (3) years clinical experience required. Medical/surgical nursing experience with critical care, emergency room or triage experience preferred. One (1) year of leadership experience (Charge RN, CUC or management) preferred. Licensure/Certification:
Skills:
- Interpersonal skills
- Analytical skills to interpret and enforce policies and procedures, and to identify and initiate appropriate corrective action to resolve problems.
- Knowledge of current bed statues within the Medical Clinical Service Group.
Principal Duties and Responsibilities:
- Supervises hospital activities in the absence of administrative personnel.
Staffing
- Gather information from various sources regarding staffing needs of units and establish need priorities.
- Resource ASAP to fill units' unmet needs.
- Update ShiftWizard to reflect changes made to need requirements.
- Supervise staffing coordinators in resourcing temporary staff.
- Adjusts and floats nursing staff as necessary.
- Collaborates with Unit Secretaries and Nurses.
- Managers/Charge RNs to have optimal staffing throughout the hospital.
Bed Management
- Review initial service assignment for fit - if necessary discuss with physician.
- Make request to unit.
- Make bed assignments as determined by level of care and service.
- Bed placement/triage patients to appropriate unit.
- Responsible for direct admissions, coordinates with Oncology department to collect appropriate information.
Patient Flow Coordination
- Gather data, conduct analysis and provide input on patient flow systems problems and solutions.
- Direct activities of Resource Nurse.
- Authorizes red alert, and facilitates patient flow issues to improve critical care capacity.
- Trouble shooting unresolved issues concerning equipment, dietary, housekeeping and transport, and lab during off hours (evenings, nights and weekends).
Coordination Activities
- Rapid response quality check
- Stroke Alert quality check
- Code Pink quality check
- Behavioral Health Response Team (BHRT) quality check
- Code Blue quality check
- Emergency response (flood, snow, etc.)
Additional Responsibilities Evenings, Nights, and Weekends
- Employee relations issues.
- Disciplinary activity, as needed.
- Substance abuse and testing.
- Patient complaints/conflict resolution.
- Resource to staff for policies and procedures.
- Assist with BBP exposures protocols to staff.
Physical Requirements
- Ability to walk and stand approximately 80% of work time.
Working Conditions
- May be exposed to communicable disease and hazardous chemicals.
Conditions of Employment
- Healthcare Provider CPR biennial
Patient & Workplace Safety: All roles must demonstrate GBMC Values: Respect I will treat everyone with courtesy. I will foster a healing environment.
- Treats others with fairness, kindness, and respect for personal dignity and privacy
- Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
- Meets and/or exceeds customer expectations
- Actively pursues learning and self-development
- Pays attention to detail; follows through
Accountability I will be professional in the way I act, look and speak. I will take ownership to solve problems.
- Sets a positive, professional example for others
- Takes ownership of problems and does what is needed to solve them
- Appropriately plans and utilizes required resources for various job duties
- Reports to work regularly and on time
Teamwork I will be engaged and collaborative. I will keep people informed.
- Works cooperatively and collaboratively with others for the success of the team
- Addresses and resolves conflict in a positive way
- Seeks out the ideas of others to reach the best solutions
- Acknowledges and celebrates the contribution of others
Ethical Behavior I will always act with honesty and integrity. I will protect the patient.
- Demonstrates honesty, integrity and good judgment
- Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
- Embraces change and improvement in the work environment
- Continuously seeks to improve the quality of products/services
- Displays flexibility in dealing with new situations or obstacles
- Achieves results on time by focusing on priorities and manages time efficiently
Pay Range $39.80 - $66.26
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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Greater Baltimore Medical Center (GBMC)
Sep 11, 2026