New

Director of Operational Readiness

Optimum Communications Inc.
$141,372.00 - $201,960.00 year. For other locations, please inquire with your recruiter. The rates
United States, New York, Long Island City
Sep 10, 2026
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job Summary The Sr Specialist, Sales Readiness, OMS, BTB will lead Optimum Market Structure (OMS) sales enablement and engagement efforts. This manager will be responsible for developing and implementing tailored sales readiness programs, tools, and resources to empower our sales teams with the knowledge, skills, and support they need to drive business growth. As an Optimum Sales Readiness Manager, you will play a pivotal role in supporting the Optimum Business to Business Sales organization with a focus on Optimum Market Structure (OMS). This highly consultative role will be responsible for the execution of the program management of training and communication to sales frontline teams. Learning programs will focus on selling skills, product knowledge, order quality, leadership development, and learning modalities. All of which should be adaptable to respond to changing business needs. The Sales Readiness Manager will partner with cross-functional teams to plan, coordinate, and decide on content and deliver an effective program. This position will report to the Director of Sales Readiness. Responsibilities Develop and execute a strategic sales readiness roadmap to ensure our OMS sales teams are equipped with the knowledge, skills, and resources needed to achieve sales targets and drive revenue growth Collaborate with sales leadership and cross-functional teams to understand the unique needs and challenges of the OMS sales organization, and tailor sales readiness programs to address specific needs Design and deliver product knowledge, sales methodologies, objection handling, and customer engagement strategies, to continuously improve the capabilities of the OMS sales teams Assist with the implementation and optimization of sales enablement technology and tools, such as CRM systems, sales training platforms, and sales performance analytics, to enhance the efficiency and effectiveness of the OMS sales organization. Define and track key sales readiness metrics and KPIs to measure the impact and effectiveness of sales enablement and engagement of the OMS sales organization Partner with marketing, product, and operations teams to ensure alignment and integration of sales readiness initiatives with go-to-market strategies, product launches, and sales campaigns Qualifications Bachelor's degree in business, communications, marketing OR relevant field is required 3-5 years of in sales enablement, sales training, and/ or telecom sales within the market structure environment Experience in developing and implementing successful sales readiness programs and initiatives that have positively impacted sales performance and results Deep understanding of sales process, customer engagement strategies, and sales methodologies to address the unique needs of market structures Excellent communication, presentation, and interpersonal skills with the ability to effectively engage and influence stakeholders at all levels of the organization Project management skills with the ability to manage multiple initiative priorities within a fast-paced and dynamic sales environment Analytical skills with the ability to interpret data and metrics to measure the impact of sales readiness programs and make data-driven decisions Excellent problem-solving, judgement, and decision-making skills in highly complex situations At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $141,372.00 - $201,960.00 year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.