Principal, Test Engineering - Automation & Manual

Job Description:

WHY CHOOSE US?
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHAT YOU NEED TO KNOW ABOUT THE JOB:
Perform thorough testing of technology systems, software and procedures to ensure proper operation, freedom from defects and that information systems, products and services meet minimum organization standards and end-user requirements. Troubleshoot and resolve problems. Develop, maintain, and upgrade test scripts and architectures for application products. Apply specialized technical expertise to solve critical issues and execute projects of high complexity, scope, size and/or risk. Serve as a lead on projects, provide training and guidance to other staff.

The work location for this position is remote. While the position can be worked from anywhere in the United States, the candidate is expected to work standard East Coast hours.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
1: Perform complex test engineering activities throughout assigned software life cycle.
2: Design, evaluate and implement test tools, plans, procedures and cases based upon requirements.
3: Analyze test cases and provide regular progress reports and metrics.
4: Document test results, analysis reports, logs and metrics.
5: Recommend program improvements or corrections.
6: Provide training and guidance to other staff. Lead and contribute technical expertise to projects.

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Scope: Individual contributor with comprehensive knowledge in specific area. Ability to execute highly complex or specialized projects. Adapt precedent and may make significant departures from traditional approaches to develop solutions.

Note: Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas.
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WHAT YOU NEED TO SUCCEED (required/minimum qualifications):
* Education: Bachelor's degree in Computer Science, Information Systems, or related field required.
* Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required.

Skills & Abilities:
o Effective verbal and written communication skills.
o Ability to apply technical expertise to resolve problems.
o Ability to effectively prioritize and execute tasks efficiently.
o Ability to work on a team. Ability to be 24-hour on-call during period of major disaster.

Required
* Strong background in test automation strategy and framework design, including scalable and maintainable automation architectures, defect triage, and release validation cycles
* Hands-on experience developing automated tests using Playwright with TypeScript or JavaScript in enterprise-grade environments
* Proficiency in AccelQ
* Proficiency in API testing and validation using tools such as Postman, REST clients, or automated API frameworks
* Familiarity with test data management practices, including data setup, masking, and environment coordination
* Strong analytical skills with the ability to translate business requirements into effective automated test coverage
* Excellent communication skills to articulate testing strategies, risks, and quality metrics to both technical and business audiences

Travel: Travel may be required.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
* Experience using Application Lifecycle Management (ALM) tools for structured test case design, execution tracking, and reporting
* Experience leveraging Jira for test case management, defect tracking, and workflow integration with development teams
* Experience integrating automated test suites into CI/CD pipelines (e.g., Azure DevOps, GitHub Actions, Jenkins) to enable continuous testing
* Experience validating end-to-end business workflows across distributed systems, including order management, fulfillment, or supply chain domains
* Knowledge of modern quality engineering practices, including shift-left testing, risk-based testing, and automation-first approaches
* Experience working in cross-functional agile teams, partnering closely with developers, product owners, and business stakeholders
* A sense of unparalleled passion, energy, and eagerness to contribute to and support the mission of the Red Cross.

*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Certification cannot be substituted).

Physical Requirements
Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

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PAY INFORMATION:
The annual salary range for this position is $130K-$140K annual. We do not offer an annual bonus for this role.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.**

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
* Medical, Dental Vision plans
* Health Spending Accounts & Flexible Spending Accounts
* PTO: Starting at 19 days a year; based on type of job and tenure
* Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
* 401K with up to 6% match
* Paid Family Leave
* Employee Assistance
* Disability and Insurance: Short + Long Term
* Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights