I. JOB OVERVIEW
| Job Description Summary: |
The Division for Student Affairs (
DSA) cultivates an inclusive community that supports connection, growth, and well-being for every student throughout their GW journey. DSA's integrated approach is to provide a cohesive student experience built upon the core values of genuine collaboration, a compassionate approach, and most importantly, putting students at the center of the work. Within the Division for Student Affairs, The Student Health Center (
SHC), a multidisciplinary, integrated, student healthcare service, serves as the primary mental health agency for GW students. One of our missions is to support students' mental health and personal development by collaborating directly with students to overcome difficulties and challenges that may interfere with their academic, emotional, and personal success.
The Student Health Center seeks a Case Manager, Integrated Care to manage client wellness and autonomy through advocacy, communication, education and the identification and facilitation of services. The Case Manager reports to the Lead Psychiatrist.
Primary responsibilities include:
- Triages student health care evaluation requests from students, clinical staff, GW faculty and staff, and all concerned community members.
- Takes brief history of students including clinical assessment of psychiatric/suicidal risk to determine urgency of needs. To include requesting and collecting of treatment records prior to appointments or during the course of treatment.
- Coordinates working with mental health and primary care clinicians to ensure best possible care.
- Educates students, as well as families and the community, regarding the integrated healthcare services and policies.
- Manages referral process, works with providers during hospitalizations or intensive/specialized outpatient care.
- Manages administrative processes in conjunction with integrated care.
Performs other duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. |
| Minimum Qualifications: |
Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization, plus one year of relevant experience. Degree requirements may be substituted with an equivalent combination of education, training and experience. |
| Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: |
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| Preferred Qualifications: |
- Bachelor's or Master's degree in relevant field is preferred
- Excellent interpersonal communication skills- in person, in writing and via technology
- Highly developed organizational and time management skills
- Evidence of organizational understanding and an ability to work collaboratively
- Experience in organizing and prioritizing workload to meet required deadlines and department objectives
- Knowledge and experience with Word and Excel
- Sensitivity to confidentiality, diversity, and multicultural issues
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| Hiring Range |
$47,073.26 - $64,771.35 |
| GW Staff Approach to Pay |
How is pay for new employees determined at GW? |
Healthcare Benefits
GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.
II. JOB DETAILS
| Campus Location: |
Foggy Bottom, Washington, D.C. |
| College/School/Department: |
Division of Student Affairs |
| Family |
Health Services |
| Sub-Family |
Health Services Administrative Operations |
| Stream |
Individual Contributor |
| Level |
Level 1 |
| Full-Time/Part-Time: |
Full-Time |
| Hours Per Week: |
40 |
| Work Schedule: |
Monday through Friday 8:30am - 5:00pm, with occasional nights and weekends |
| Will this job require the employee to work on site? |
Yes |
| Employee Onsite Status |
Hybrid |
| Telework: |
No |
| Required Background Check: |
Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search |
| Special Instructions to Applicants: |
Employer will not sponsor for employment Visa status |
| Internal Applicants Only? |
No |
| Posting Number: |
S014353 |
| Job Open Date: |
07/22/2026 |
| Job Close Date: |
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| If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until: |
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| Background Screening |
Successful Completion of a Background Screening will be required as a condition of hire. |
| EEO Statement: |
The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law. |
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