IT Business Analyst

About Arcwood

Every advancement-from the products we use to the medicines and technologies we depend on-creates waste that must be handled responsibly. For more than 50 years, Arcwood Environmental has helped organizations across the United States manage the byproducts of progress safely and thoughtfully. With deep expertise and innovative waste management technology across a growing nationwide footprint, Arcwood protects people, communities, and the environment through work that often happens behind the scenes.

Our Values

We move forward together, one team with a shared purpose, counting on each other every day. Our core values demonstrate how we work together to deliver value for our customers, putting them at the center of all we do:

Lead with Safety: We uphold the highest safety and compliance standards to protect our teams, our customers and the communities that count on us.
• Solve Problems Creatively: We push for better - advancing technologies, processes, and ideas that protect human health and the environment.
• Own It Together: We are individually and collectively accountable for our work and our impact, knowing that progress is only achieved by working together - with our customers, and with each other.
• Deliver for Customers: We put customers at the center of all we do. When we live our values - lead with safety, solving problems creatively, and owning our work together - the result is clear: we deliver exceptional value for our customers.

We've reached a unique point as a company: big enough to deliver broad capability and consistent performance, while striving to be nimbler and more responsive to our customers' evolving needs. Come join Arcwood and be part of our legacy of environmental leadership!

IT Business Analyst

As an IT Business Analyst you will serve as a key partner between Arcwood's business stakeholders and the Digital team to provide ongoing process and application support. This role is responsible for analyzing business processes, gathering and documenting requirements, supporting system enhancements and implementations and ensuring technology solutions align with operational objectives.

The Analyst collaborates with multiple functional areas to optimize inventory management, operational execution, purchasing and logistics and plays a critical role in driving continuous improvement, system stability, data integrity and digital transformation initiatives.

• Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
• Partners with business leaders and subject matter experts to understand operational challenges and identify technology solutions
• Translates business needs into detailed, functional and technical requirements and develops business process maps, workflows, use cases, user stories and system specifications; ensures requirements are documented, validated, prioritized and approved
• Develops and maintains training materials and system documentation for existing and new business processes
• Evaluates system enhancement requests and recommends system solutions that improve operational efficiency
• Supports system upgrades, integrations, acquisitions, and digital transformation programs
• Analyzes operational and system data to identify trends, issues, and improvement opportunities
• Develops reports, dashboards, and KPIs supporting inventory accuracy, procurement performance and material availability
• Ensures data quality and master data governance practices are maintained; supports audit activities and compliance reporting requirements
• Coordinates system testing, deployment activities and post-implementation support
• Assists broader team in identifying, troubleshooting, and correcting application issues; provides Tier 2 triage, resolution and/or assignment of application or process faults to minimize business disruption
• Builds strong relationships across Operations, Procurement, Finance and Digital teams, serving as a trusted advisor on MMS capabilities and best practices
• Takes on additional duties as assigned to support the team and organization

• 6+ years of experience in a business or systems analyst role (required)
• Experience working in cross-functional, multi-site operating environments (required)
• Previous experience with and knowledge of ERP platforms (preferred)