Community Relations Associate

Western Alliance Bancorporation
dental insurance, tuition assistance, 401(k)
United States, Arizona, Phoenix
Jul 22, 2026
Job Title: Community Relations Associate Location: CityScape What you'll do: As a Community Reinvestment Act (CRA) Associate you'll provide support to the Community Reinvestment Act (CRA) team to ensure compliance with the CRA regulations and alignment with the Bank's CRA strategy, planning and oversight program. You'll perform an array of administrative duties related to CRA reporting, tracking and documentation. A key responsibility is researching volunteer service opportunities and working with the CRA Community Development Managers to coordinate employee volunteer service hours. One of your key responsibilities will be to set up and promote volunteer events in coordination with Community Development Managers, Internal Communications, and business resource groups using the Bank's internal systems. In addition, as part of tracking employee hours you will assist with validating CRA qualification of volunteer activities. You'll receive donation requests either internally or externally for processing and will work closely with the CRA Community Development Managers to ensure complete documentation and approvals. Monitor the donations workflow on the Bank's internal systems and ensure documentation requirements are met, and the donations budget is kept current. Prepare periodic updates to the team on donations status and assist as needed with external communications to grantees. Responsible for supporting the CRA Manager in identifying service hour opportunities, and promote them within the bank to engage employee participation. You'll track hours, validate services and provide reporting. Process and submit donation requests either internally or externally. Work closely with the CRA Manager, accounts payable, and the marketing team and monitor the donation budget for annual CRA donations. Track donations through our internal software and provide required reporting to management. Assists the team in other areas of the CRA program including event and meeting planning and management reporting presentations. What you'll need: 3+ years of related experience in Financial Institution or similar field. High school diploma required; Bachelor's degree or equivalent experience preferred. Entry level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services. Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. Entry level to intermediate knowledge of non-profit organization financial reporting and fundraising. Entry level to intermediate experience with Community Reinvestment Act regulatory definition of Community Development services, grants, and donations. Intermediate speaking and writing communication skills. May require up to 25% travel. Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation