Security Officer Dispatch Console

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Console in Sterling, VA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Professional at a commercial real estate location, you will monitor assigned areas through communication systems, coordinate responses to security-related incidents, and support routine site activity with clear communication and strong customer service. You will help maintain a visible, reliable presence behind the scenes while working with a team that values agility, innovation, caring, and integrity at Allied Universal.

Position Type: Part Time

Pay Rate: $23.36 / Hour

Job Schedule:

What You'll Do:

Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, handling calls for assistance, and supporting security-related dispatch operations throughout the location.
• Receive, prioritize, and relay routine and emergency communications to on-site personnel in a calm, problem-solving manner, documenting activity and escalating concerns when appropriate.
• Monitor radios, phones, alarms, cameras, and other security-related systems to help identify unusual activity, support timely response, and coordinate follow-up with site contacts and/or emergency services.
• Maintain detailed logs, incident records, and dispatch reports, helping to track daily activity, service requests, and critical situations across the property.
• Support regular and random patrol operations by directing personnel to assigned areas, sharing relevant updates, and helping coordinate responses around the business and perimeter.

Minimum Requirements:

• Access control and badge experience is preferred.
• Ability to lift up to 20 pounds is preferred.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.