Assistant Manager - Los Angeles, CA

Come join one of the largest and fastest growing parking companies in the country! When it comes to parking, we're the experts! Laz Parking has so many opportunities to grow, below are the details of this exciting role!

Principal Job Duties:

• Oversee the Intercom clerks and booth attendant personnel, ensuring staff adheres to the rules of conduct, policies, and procedures.
  
• Scheduling, customer service, management, help manage self-park and/or valet operations.
  
• Mentors, guides and trains staff in day-to-today activities.
  
• Assist in establishing performance standards, recommending, and implementing changes to procedures when necessary.
  
• Promote good customer relations by consistently providing premier customer service satisfaction with friendly demeanor, can-do-attitude, and willingness to always help while remaining professional.
  
• Provide accurate, valid, and complete information by using the right methods/tools.
  
• Responsible for running any reports related to daily incidents, data or other reports requested by management.
  
• Assists with periodic training as needed.
  
• Basic computer skills in the parking revenue control system (add/delete accounts, key in required information from monthly applications).
  
• Other related duties as assigned.
  

Education:

• High school diploma or GED required.
  

Experience:

• Minimum of 3 yrs experience in a supervisor/management role.
  
• Strong customer service experience is required.
  
• Parking industry experience is preferred but not required.
  
• Ability to communicate professionally and effectively.
  
• Able to work Overtime, days, nights & weekends as assigned or requested.
  

Skills:

• Ability to speak, read, and comprehend the English language.
  
• Must be open to feedback, differing opinions, and other points of view.
  
• Demonstrates a sense of urgency and timeliness.
  
• Demonstrate the ability to seek improvement.
  
• Excellent teambuilding and interpersonal skills.
  
• Must have a friendly and can-do attitude.
  

Physical Demands:

Ability to lift, push and pull at least 50 pounds.

Ability to stand, walk and run for extended periods of time.

Ability to bend, stoop, squat and lift frequently throughout a shift.

Willingness to work in the elements - heat, wind, snow, rain, etc.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Benefits of joining the LAZ Family:

• Employee Referral Program- $150
  
• Pay Rate Range- $26-$28
  
• Pay Active - On-demand access to earned wages, get up to 50% of your earned wages immediately.
  
• 401(k) with Employer Match
  
• Transit and Commuter Benefits in Select Markets
  
• Medical, dental, vision - 3 plan options!
  

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify