Professional Services Administrator

About CAMP Systems: At CAMP Systems, we are the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry. With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and partnerships with more than 1,300 maintenance facilities and parts suppliers worldwide, we're shaping the future of aviation technology. Since our founding in 1968, we've grown to a dynamic team of 1,600+ employees across 14 locations globally-all united by a passion for innovation and excellence.

Our Mission & Vision:
We connect the aviation industry through smart technology to make flight safer and more efficient, driving the future of aviation with intelligence and exceptional customer experiences.

Our Values & Excellence Mindset: We are customer obsessed, trust-driven, owners of our work, stronger together, constantly curious, and boldly innovative.

What You Will Experience in This Role:

We are seeking a highly organized, proactive Professional Services Administrator to provide administrative assistance to the members of the Professional Services Department. This role will serve as a key point of contact for new and current clients, while also independently coordinating day-to-day office activities and administrative tasks within the department. The ideal candidate will have demonstrated experience managing office administration responsibilities, supporting internal client accounts, and taking ownership of projects from initiation through completion. This person should be comfortable working independently, exercising sound judgment, prioritizing competing needs, and taking initiative in a dynamic, fast-paced work environment.

Responsibilities:

• Create, send and follow up with proposals for services to potential and/or existing customers
• Coordinate travel including flights, hotel, rental cars, etc
• Prepare for monthly client class training including communicating class info internally, greeting customers upon arrival, distribution and collection of key cards for building access, ordering and setting up lunch, and scheduling class resources
• Answer all incoming phone calls as needed
• Maintain the shared company calendar
• Coordinate professional services efforts by acting as a liaison between the customer and our internal departments including logging requests in internal tracking system, updating on status and timelines internally and externally, validating payment prior to delivery of services, gathering information as needed to complete requests, ensuring all internal contacts are updated as needed.

You have:

• Associates degree or equivalent from two-year college and a minimum of six 6 months related experience or equivalent combination of education and experience
• Excellent written and verbal communication skills
• Strong attention to detail and are highly organized
• Experience with Microsoft Office - specifically Outlook, Excel and Word
• Ability to identify and resolve problems in a timely manner
• A willingness to work closely with internal teams as well as with clients and make independent decisions as needed
• A strong commitment to customer service

Why Work at CAMP?

Join a culture where your ideas matter, your impact is real, and your growth is supported. Be part of a team reimagining the future of aviation.

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer - vets/disabled

CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@campsystems.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or protected veteran status EEO.