AI Functional Consultant

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

As an AI Functional team member in Crowe's Consulting Practice, your role will focus on helping clients explore and adopt Generative AI solutions that enhance operational performance, elevate customer and employee experiences, and improve data-driven decision-making. You will define, shape, and support the implementation of AI-driven business and technology solutions by analyzing client processes, goals, and data in the context of leading practices and evolving AI capabilities. At Crowe, we empower you to take initiative, explore cutting-edge AI technologies, and contribute innovative ideas that drive value for our clients and fuel your professional growth. Crowe fosters a collaborative and forward-thinking culture where your insights and curiosity will make an immediate impact from day one.

Responsibilities:

• Facilitating stakeholder meetings, workshops, and training sessions to define project objectives and uncover AI use cases.

• Collaborating with clients to assess the feasibility of AI initiatives, guiding prioritization and alignment with strategic outcomes.

• Contributing to user stories, requirements analysis, testing plans, and documentation to support efficient collaboration between functional and technical teams.

• Supporting proof-of-concept efforts, data exploration, and solution viability testing to validate assumptions and refine approaches.

• Assisting in project planning, including effort estimation, resource coordination, and timeline tracking, while communicating updates and risks to stakeholders.

• Acting as a liaison to ensure clear translation of business requirements into actionable technical specifications.

• Enhancing internal methodologies and tools for AI delivery and client engagement.

• Delivering internal and client training on GenAI capabilities and use cases.

• Continuously expanding knowledge of the AI landscape, with a focus on Microsoft technologies.

Skills & Requirements:

• Familiarity with AI/ML concepts and applications across industries.

• Understanding of Microsoft technologies, particularly AI and Power Platform.

• Solid understanding of product and software development lifecycles.

• Proven ability to document business, functional, and non-functional requirements that are clear, testable, and traceable.

• Strong client relationship management and communication skills.

• Analytical mindset focused on aligning AI solutions with measurable business outcomes.

• Familiarity with Agile methodologies, AI Ops, and SDLC practices.

• Experience with Azure AI, Cognitive Services, and tools such as Enterprise ChatGPT, Microsoft Copilot, and Azure AI Studio.

• Competence in prompt engineering and DevOps within the Microsoft ecosystem.

• Skilled in producing client-facing documentation and technical deliverables.

• Proficiency with a range of analysis techniques (e.g., user stories, data/process models, prototypes).

• Comfortable in a professional services environment, eager to explore new tools and techniques.

• Actively engaged in AI learning, reading technical papers, experimenting with tools, and contributing knowledge through cross-training, talks, or documentation.

• You want to stay fresh in AI. You aren't afraid to take a stab at Large Language Model papers before they become blog posts (even if you don't have experience in it quite yet) or try out the latest tools. You're probably subscribed to several newsletters or podcasts about AI topics.

• You enjoy sharing what you learn, whether by offering cross-training opportunities, giving internal team "lightning talks," or by writing detailed comments on tickets when you close them.

• Willingness to travel based on client or project requirements

Education:

Currently pursuing a bachelor's or master's degree in:

• Informatics

• Information Technology

• Computer Science

• Management Information Systems

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role's responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.

If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation