Observability Engineer

The Opportunity:

Every transaction, every user click, every API call flows through observability before it becomes an insight, an alert, or an automated action. You are the engineer who makes that pipeline work.

We are seeking an Observability Engineer with expertise in enterprise monitoring and integration development to join a team delivering full-stack visibility across 250+ mission-critical services supporting enterprise operations. You will deploy monitoring agents, onboard applications, build dashboards, develop integrations, and review incidents to find where monitoring was missing so the next one gets caught. This role has a clear growth path into AIOps, automation, and agentic AI as the program scales, with opportunities to build new observability platforms from the ground up as we expand into new environments. You will also mentor and may supervise team members. Due to the nature of work performed within this facility, U.S. citizenship is required.

Join us. The world can't wait.

You Have:

• 3+ years of experience in IT operations, monitoring, observability, and systems engineering

• Experience deploying and operating Dynatrace for application and infrastructure monitoring, including agent deployment, management zones, dashboards, and alerting

• Experience configuring Real User Monitoring (RUM) and building operational dashboards tied to SLOs

• Experience writing automation and integration code in Python, JavaScript, Bash, and PowerShell

• Experience building integrations using REST APIs, webhooks, data connectors, and OpenTelemetry pipelines

• Experience reviewing incidents after resolution to identify monitoring gaps and recommend instrumentation improvements

• Experience working in Agile environments with sprint-based delivery

• Knowledge of network monitoring fundamentals, including SNMP, SNMP traps, Syslog, or NetFlow

• Knowledge of application architectures, including microservices, containers, and API gateways

• Bachelor's degree in a Computer Science or Information Technology field

Nice If You Have:

• Experience with Dynatrace Synthetic monitoring, Session Replay, AppSec, digital experience monitoring, and Dynatrace Intelligence

• Experience with ServiceNow Event Management, including event rules, alert management rules, alert correlation, alert lifecycle, including creation, acknowledgment, remediation, and closure, CMDB fundamentals with CI relationships and dependencies, ITOM concepts, ITSM integration for automated incident creation, Glide API, and ITIL practices

• Experience deploying monitoring agents and observability tooling in government cloud environments such as AWS GovCloud, Azure Government, or IL4/IL5, including restricted network and STIG-hardened deployments

• Experience with Prometheus, Grafana, and ELK/EFK

• Experience with containerization and cloud platforms such as AWS, Azure, or GCP

• Experience with Splunk, Splunk Enterprise Security (SIEM), Cribl, and SolarWinds

• Experience with Terraform, Infrastructure-as-Code, and Dynatrace Configuration as Code, including Monaco

• Experience using observability data for capacity planning and infrastructure forecasting

• Dynatrace Associate or Professional Certification or ServiceNow Certified Implementation Specialist - Event Management (CIS-EM) Certification

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.