Content Manager, Jr - Change Management + Communications

**Join a leading institution shaping the financial future!**

Aquent is partnering with a prominent financial services organization dedicated to empowering individuals and institutions through innovative solutions and exceptional service. This institution is undergoing exciting enterprise-level transformations, and you'll play a crucial role in ensuring these changes are understood and embraced by employees across the organization. Your contributions will directly impact how thousands of employees navigate critical updates, fostering clarity and engagement during periods of significant growth and evolution.

We are seeking a dynamic and highly organized individual to drive impactful communication and change management efforts. In this role, you will be instrumental in translating complex initiatives into clear, compelling messages that resonate with diverse audiences. You will help shape the employee experience during critical transformations, ensuring everyone understands the 'what,' 'why,' and 'how' of evolving processes and systems. Your work will directly support leaders and teams, empowering them to effectively lead through change and contribute to the overall success of the organization.

**Responsibilities:**

* Support change managers in executing core change management activities, including stakeholder analysis, impact assessments, and readiness inputs.

* Draft and maintain a variety of change communications, such as emails, announcements, talking points, FAQs, and comprehensive leader toolkits.

* Tailor messaging effectively to suit different audiences, including organizational leaders, people managers, and general employees.

* Collaborate closely with training and change leads to ensure all communications are strategically aligned with learning initiatives and project rollout timelines.

* Manage communications calendars and assist in sequencing messages for optimal impact and timing.

* Support leader enablement by preparing essential cascade materials and engaging presentations.

* Track communication deliverables and assist in gathering valuable feedback and engagement data to refine strategies.

**Must-Have Qualifications:**

* 2-4 years of experience in change management, internal communications, or project communications.

* Exceptional writing and editing skills, with a proven ability to craft clear and engaging content for business and employee audiences.

* Familiarity with fundamental change management concepts, including understanding impacts, adoption strategies, and resistance management.

* Demonstrated experience in creating professional PowerPoint presentations and a wide range of written communications.

* Comfortable and adaptable working in fast-paced, rapidly evolving environments.

**Nice-to-Have Qualifications:**

* Exposure to recognized organizational change frameworks (e.g., Prosci or similar methodologies).

* Experience supporting technology or process transformation initiatives.

#LI-HC1

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.