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Host/Hostess

Highgate Hotels, LP
United States, Florida, Key West
Apr 23, 2026

Host/Hostess




Requisition ID
2026-77191

Category
Food and Beverage


Job Location

US-FL-Key West


Property

Southernmost Beach Resort



Compensation Type

Hourly


Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com



Location

Located in historic Old Town, Southernmost Beach Resort expands over 6 acres on a serene part of the island with Atlantic Ocean front views, gorgeous Key West architecture, and all the amenities you desire in a beach resort. Just a short walk or bike ride from Key West's boutique shops, art galleries, eclectic restaurants, and non-stop nightlife, the resort spans over two city blocks and offers guest rooms that are located within easy reach of both the beach and world-famous Duval Street.



Overview

The Hostperson is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned
and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining
experience.



Responsibilities

Guest Service Excellence: Maintain a consistently friendly, attentive, and courteous demeanor while greeting, seating, and assisting guests to ensure overall satisfaction.
Operational Support: Assist servers and cashiers, handle payments and tips when needed, manage reservations, answer phones properly, and support room service order standards.
Administrative & Cash Handling Duties: Prepare cashier reports, assist with money and credit card collection, and follow opening and closing sidework checklists.
Knowledge & Compliance: Maintain thorough knowledge of menus, specials, service standards, and state liquor laws while ensuring menu quality and appearance.



Qualifications

Physical requirements:
* Flexible and long hours sometimes required.
* Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or
constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift

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