Patient Service Representative, Full-Time
 Mercy | |
paid time off, tuition reimbursement
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 United States, Missouri, St. Louis | |
| 625 South New Ballas Road (Show on map) | |
 Apr 27, 2026 | |
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Find your calling at Mercy!
Assists the physician and office staff with performance of patient care activities consistent with the established standards of nursing practice. The incumbent in this position shall carry out his or her responsibilities and integrate into his or her work ethic the Mercy Philosophy of caring for the sick and suffering, respect for human life and the dignity of each person, applying Christian values to all crucial human issues in the area over which he or she has responsibility. In communicating with patients, families, visitors and co-workers, a caring, friendly, personal and professional
approach is expected. Performs related duties as assigned. All the duties, responsibilities and qualifications documented in this job description are subject to reasonable accommodation. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements. Position Details: Mercy Hospital St. Louis - HEART&VASC-HEART HOSP 625 S New Ballas Rd Shift: M-F, 8:00 - 4:30; No weekends, No Holidays! Key Responsibilities
Education: High school diploma or equivalent.
Skills, Knowledge and Abilities: * Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members. The ability to communicate effectively and professionally is crucial in this role. * Proficiency in basic computer skills, including data entry and word processing. * Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. PSRs should be empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy. * Accuracy and attention to detail are critical in this role, particularly when entering patient information, scheduling appointments, and processing documentation. * Ability to maintain confidentiality and follow privacy policy/procedure. Demonstrating discretion and maintaining patient privacy is paramount in this role. * Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure. * Attend and complete Clinic Core Front Desk Training post-hire. Physical Requirements: We Offer Great Benefits: Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period! We're bringing to life a healing ministry through compassionate care. At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all. What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply. From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): Patient Service Representative, Patient Service Patient Service Representative, Patient ServicePatient Service Representative, Patient Service | |