Virtual Sitter

Inova Health is looking for a dedicated Virtual Sitter to join the team. This role will be full-time day/night rotating shift from 7:00am-7:00pm/ 7:00pm to 7:30am 3 days a week - Rotating Weekends

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off and paid parental leave
  
• Virtual Sitter Job Responsibilities
  
• Demonstrates understanding and proficiency of the use of Virtual Sitter audio visual software; Monitors up to 16 patients on one screen at one time and remains alert at all times while on duty; Communicates effectively with patients using a microphone and headset; Communicates with hospital staff and respond quickly to patient behavioral changes.
• Uses discretion and courtesy when working with patients, visitors, and staff.
• Demonstrates understanding and proficiency of the use of the Virtual Sitter Solution software; Demonstrates efficiency in multitasking, ability to prioritize simultaneous situations.
• Provides continuous observation and surveillance of assigned patients; First line of action is to verbally redirect the patient from engaging in at risk behaviors; Summons the nursing staff if the patient requires assistance; Seeks help or advice as soon as possible when the patient appears to pose a threat to themselves or others. Maintains visual observation at all times. Verbally redirects patient over digital 2-1 audio device that is in patient room. Immediately summons the nursing staff if the patient requires assistance.
• Demonstrates the knowledge and skill necessary to provide the appropriate care to the patient population based on the patients individualized treatment plan as delegated by the RN.
• Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit and upon completion of shift assignment.
• Provides patient with explanations as necessary, but does not counsel or provide opinions.
• Participates in a collaborative identification and reporting of patient safety issues; Assures patient environment safety; Seeks assistance with removal of any potential safety hazard from room and report's findings to Charge Nurse/Primary RN.
• Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.
• Depending on unit needs and staffing, may function as a Patient Safety Associate after orientation to the PSA role and completion of job specific competencies.
• May perform additional duties as assigned.

Minimum Qualifications

Required Education: High School diploma or equivalent

Preferred Qualifications

• Previous experience as a Patient Safety Associate (PSA), Virtual Sitter, Home Health Aide, Nursing Assistant, or in a similar patient-facing or patient safety role.
• Demonstrated experience providing continuous patient observation, safety monitoring, or behavioral redirection in a healthcare or clinical setting.
• Strong computer skills, including the ability to learn and effectively use audio-visual monitoring software, multiple screens, and digital communication tools.
• Proven ability to multitask, prioritize competing demands, and remain focused while monitoring multiple patients simultaneously.
• Excellent verbal communication skills, with the ability to clearly, calmly, and respectfully redirect patients and communicate changes in patient behavior to clinical staff.