Remote New

Key Account Manager

Syneos Health/ inVentiv Health Commercial LLC
paid time off, sick time, 401(k)
United States, Massachusetts, Boston
Mar 14, 2026
Description You know how to clear the way, navigate complexity, and serve as a trusted partner across organizations. We are seeking Key Account Manager (KAM) to support strategic initiatives within complex healthcare environments. In this highly strategic, field based role, you will engage key stakeholders across hospital systems, academic institutions, integrated delivery networks (IDNs), and group purchasing organizations (GPOs) to support business objectives, market access, and executional excellence. Reporting to a Regional Business Director, you will serve as a critical liaison with priority regional accounts and help shape execution within institutional channels. Key Responsibilities Drive business development and strategic initiatives within key academic institutions, IDNs, and GPOs by engaging appropriate prescribers, influencers, and decision makers. Develop and maintain comprehensive account profiles, including decision making processes, stakeholder mapping, and pull through opportunities. Assess the unique needs of complex institutional customers and collaborate cross functionally with internal partners (e.g., Managed Markets, Trade, Value Access, Contracting, Medical, HEOR, Marketing). Engage pharmacy leadership, medical leadership, P&T committees, contracting stakeholders, service line leaders, and clinical staff to support organizational goals. Work collaboratively with Account Managers, Regional Sales Directors, Medical Science Liaisons, and other internal colleagues to ensure coordinated account execution. Partner with National Account Managers and Managed Markets leadership to communicate and support contracts, pricing strategies, and value based or economic discussions. Essential Requirements Bachelor's degree required or equivalent combination of education and relevant experience 10+ years pharmaceutical/biotech experience, 7+ years working with complex healthcare organizations, including academic health systems, integrated delivery networks (IDNs), and/or group purchasing organizations (GPOs) Experience supporting contract management, account negotiations, or related commercial processes Working knowledge of managed care environments, including coverage and reimbursement considerations Proven ability to collaborate effectively across crossfunctional teams, including marketing, medical, field leadership, and market access Familiarity with healthcare systems and workflows, including electronic medical records (EMRs), computerized provider order entry (CPOE), and order set development Ability to travel extensively (50% or more), as required by the role The annual base salary for this position ranges from $188,000 to $200,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance. At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients' lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex market access landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world. Work Here Matters Everywhere \| How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 400003789