Software Engineering Manager

We are seeking a visionary Software Engineering Manager to lead a pivotal transformation of our community banking platform!

This is not a "maintenance" role; you will help lead the charge in rearchitecting our legacy monolith into a high-performance microservices mesh while building out modern, API-first payment rails.

Essential Functions

You will be one of the technical leads for a fundamental shift in our technology stack. This involves:

• Deconstruction: Strategically "strangling" the legacy monolith to extract core payment and ledger functionalities.
• Multi-Tenancy: Building a robust API layer that allows multiple financial institutions to operate on a shared infrastructure while maintaining strict data isolation.
• Greenfield Innovation: Leveraging your experience building products from the ground up to design new payment integrations (FedNow, RTP) that aren't hampered by technical debt.
• Modernization Strategy: Define the roadmap for microservices decomposition, focusing on service boundaries, inter-service communication, and eventual consistency.
• API-First Leadership: Oversee the development of developer-friendly, well-documented APIs that serve as the primary interface for our partner banks.
• SOC2 & Compliance Ownership: Ensure the engineering organization maintains SOC2 Type II compliance. This includes implementing automated evidence collection, rigorous access controls, and audit-ready logging within our AWS environment.
• Culture of Ownership: Foster an "extraordinary ownership" mindset where engineers are responsible for the full lifecycle-from initial design to production monitoring.

What You'll Need

We are looking for a "builder" who has seen the full lifecycle of a software product and understands the rigors of regulated environments.

• Experience: 10+ years in software engineering, with 3+ years managing or leading teams through significant architectural shifts.
• Architectural Depth: Proven experience moving large-scale systems from monolithic architectures to microservices.
• Security & Compliance: Direct experience building and maintaining SOC2 compliant systems. You understand how to balance high-velocity deployment with strict security controls (e.g., Principle of Least Privilege, encryption at rest/transit).
• Python & AWS Expert: Mastery of the Python ecosystem and a deep understanding of AWS (Lambda, ECS, RDS, and IAM).
• Ground-Up Experience: A track record of taking a product from an empty Git repository to a scaled production environment.
• High-Availability Systems: Proven track record of architecting and operating 24/7/365 enterprise-grade systems with "four nines" (99.99%) availability and sub-second latency.
• Distributed Systems Expertise: Deep understanding of distributed transactions, idempotency in payment processing, and managing global state in an eventually consistent microservices environment.
• Performance Engineering: Experience with high-throughput data pipelines and optimizing Python/AWS resources for massive concurrent load across multiple financial institutions.
• Scale: Experience supporting platforms with high transaction volumes across multiple distinct clients/tenants.
• Compliance Mindset: The ability to translate SOC2 requirements into technical tasks for the engineering team without sacrificing developer experience.
• Ability to use and working knowledge of computers/strong typing skills
• Good interpersonal communication
• Must maintain confidentiality and privacy
• Professional appearance; grooming and dress consistent with MB appearance policy

Physical Demands/Working Conditions

• Varied work with a normal expenditure of energy and little or no unusual physical effort
• May involve incidental business machine operations
• Work involves intermittent periods of moving and being stationary
• Working conditions include well-lit and well-ventilated areas
• Travel to other Mascoma Bank locations is required for training and occasional meetings

Core Competencies

CONNECTS WORK TO OUR CUSTOMERS - Understanding how work impacts our external customer and consistently making data-driven decisions, avoiding assumptions about customer needs.

COURAGEOUSLY CHALLENGES AND QUESTIONS - Challenging the status quo by asking questions and challenging existing processes; seeking out diverse opinions and ideas.

DELIVERS VALUE FREQUENTLY - Planning and modifying work to provide value faster and more often; consistently breaking work down, planning, and delivering a minimum but viable product or service.

IMPROVES CONTINUOUSLY - Demonstrates an ability to adapt and commit to new ways of doing things with a continuous improvement mindset.

Why Mascoma Bank?

• Strong culture of belonging with a team that values creativity, new perspectives, and innovation.
• Community first minded. We care about our employees and the communities we serve.
• Competitive compensation.
• Flexible work environment with onsite, remote and hybrid opportunities.
• Career development and internal career mentorship.
• Comprehensive health care, dental care, and vision.
• 401(K) Program: 4% safe harbor employer match on top of 5% non-elective contributions following one year of service.
• Generous PTO starting at 22 days per year, not including 11 paid holidays and 16 hrs. of Volunteer Time Off.
• Tuition Reimbursement.
• Student Loan Paydown and so much more!

Background and Credit Check

As part of our commitment to maintaining a secure financial institution, all final candidates will be required to successfully complete background and credit screenings as part of the hiring process. These screenings will be conducted in accordance with applicable laws and industry regulations.

Please note: Having a record on a background or credit report does not automatically disqualify you. We evaluate results on a case-by-case basis, considering their relevance to the role and any regulatory requirements.

Our Commitment to Belonging!

The communities served by Mascoma Bank consist of individuals from diverse backgrounds. Our employees likewise bring unique perspectives, experiences, and approaches to the bank. We strive to create a safe and welcoming environment for all who pass through our doors and a workplace that actively demonstrates mutual respect and trust, one of our core values. A truly inclusive culture leads to a sense of belonging and support for all team members and inspires innovation and creativity. We are committed to recruiting and retaining a diverse talent pool, increasing team member engagement through professional development and community outreach activities, and offering personal growth workshops and team-building opportunities. By embracing diversity, equity, and inclusion, we strengthen our communities and ourselves.

Mascoma Bank is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, status as an individual with a disability, or other applicable legally protected characteristics. To request reasonable accommodations, please contact careers@mascomabank.com.

Mascoma Bank is an Affirmative Action and Equal Opportunity Employer, M/F/D/V.