Team Lead IT Integration

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Montefiore's IT professionals use their talents to create and support technologies that save people's lives, and enhance patient outcomes, and improve enhance quality of life for people in the communities we serve. Yes- we are big - over 30,000 employees - but we are centered in values that start with our communities.

Our IT teams work on the technologies that allow Montefiore's Children's Hospital to rank among the nation's best 15 years in a row. Every facet of Montefiore has reason to be proud. Montefiore's survival rate for liver transplants is among the best in the country. Cardiology at Montefiore pioneered bloodless heart transplantation and innovative techniques to treat heart illnesses with non-invasive procedures. US News and World Reports named Montefiore as a leader in orthopedics, urology, pulmonology/lung surgery, and GI surgery, to name a few. Not to mention our school health program that provides integrated health services including behavioral health and dental services to thousands of NY kids who need us.

We are seeking a Team Lead for our Integration Services Department.

The person in this role will oversee the technical work of a growing team focused on interoperability solutions acrossEpic and non-Epic platforms. This position offers the opportunity to lead critical initiatives that shape how patient data is transformed and delivered through integration technologies.

The Team Lead works in a hands-on role in addition to providing guidance to a team. The Team Lead stays abreast of technological or business trends in the industry and provides business and technical expertise to team members. The Team Lead works closely with the manager to provide guidance to a team and may also function as a Project Manager.

Responsibilities include:

Participate in day-to-day execution of advanced level technical activities.
In conjunction with the manager, provide direction to a small team.

* Oversee assignments and the work of team members.
* Participate in planning the work, delegating effectively and following up with staff, to provide support and guidance.
* Participate in the evaluation of team members' level of performance, to provide performance management.
* Participate in identifying training needs for team members.
* Participate in staffing decisions and promotion of team members.

Assist Product Manager with project planning.

* Participate in developing program priorities, resource requirements, project scope, and objectives.
* Identify, analyze, and communicate risks and issues to project management.

• Provide high-level customer support and service. Mitigate escalations of client incidents and issues.
  * Resolve issues through analysis and troubleshooting, vendor consultation, and utilizing other technical teams.
• Identify highly complex, non-routine issues and recommend corrective action. Develop solutions for new system requirements. Provide expertise in design and planning and ensure that appropriate technical designs are implemented.
  
  * Provide design review and/or code review, for efficiency and adherence to standards.
• Assess issues and provide enhancements to existing systems. Proactively analyze systems to identify potential issues and identify solutions
  Maintain a high level of technical expertise and business knowledge.
• Supply technical expertise and business systems guidance to manager and team.
  * Assist in defining problems and objectives, describing the requirements, determining costs and benefits. Define technical issues as they relate to the business and the operational feasibility of the system.
  * Ensure that requirements are benchmarked against vendor offerings to facilitate solutions to business or operational problems.
• Performs other related duties as required.

Requirements include:

• Bachelor's degree in Computer Science, Information Systems, or a related field-or equivalent professional experience

• At least 1 year of experience in a supervisory, Team Lead, or Technical Lead role within IT, with a minimum of 5 years' experience in a technical healthcare IT position

• Strong experience developing HL7v2 / X12 interfaces with the following protocols: (TCPIP, HTTP, SOAP, REST, FTP, FILE) utilizing InterSystems HealthShare, Health Connect, or Ensemble.
• Excellent communication and interpersonal skills to work effectively with technical teams and end users
• Epic experience or experience with another EMR.
• OHS Annual Assessment