Client Business Manager

Client Business Manager - Baltimore Market

Are you energized by building relationships across the commercial real estate, A&D, and dealer communities? Do you thrive in a consultative selling environment where you can shape strategy, create new opportunities, and influence the built environment in a growing market? Are you someone who enjoys being out in the field, developing partnerships, and representing researchbacked solutions that truly impact how people work?

Helping You Thrive By:

• Offering competitive wages and benefits that support your life both in and out of work

• Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control.

• Creating continuous learning opportunities to help you grow and upskill.

• Fostering a culture of inclusion where employees feel seen, heard and valued - and living it out every day.

• Empowering you to make a meaningful impact on people and the planet through your work and Steelcase's ongoing commitment.

You'll Support Meaningful Work By:

• -Develop new business opportunities across end-user, CRE, and A&D ecosystems in the Baltimore market.

• -Build strong, consultative relationships with clients, project managers, brokers, designers, property managers, dealer partners, and other key influencers.

• -Identify and pursue opportunities through your network, owned accounts, and local market activity.

• -Partner closely with danker, our integrated dealer, aligning on strategies and engaging customers together.

• -Bring Steelcase resources into the market, including research, specialists, showroom experiences, and workplace insights.

• -Manage the full sales cycle from opportunity creation through conversion, while maintaining accurate pipeline discipline.

• -Drive engagement through Steelcase and dealer showrooms (Baltimore and Washington DC).

• -Dedicate time across CRE, A&D, and business development activities, supported by consistent admin and professional development.

Minimum Qualifications:

• -3-5 years of B2B sales experience in a consultative, relationshipdriven environment.

• -Based in Baltimore or surrounding communities within the Baltimore Beltway.

• -Experience in at least one of the following:

1. -Commercial real estate (brokerage, property management, or project management)

1. -Selling into the A&D community

1. -Workplace/enduser sales

• -Proven ability to work in a teambased selling model.

• -Strong relationshipbuilding and stakeholderinfluencing skills.

Desired Skills and Experience:

• -An established or emerging network in the Baltimore builtenvironment community.

• -Experience engaging with distribution/dealer channels.

• -Understanding of project timelines, spec cycles, and the local A&D landscape.

• -Familiarity with workplace strategy, modular solutions, or sustainability considerations.

• -Ability to collaborate with designers, real estate professionals, dealer partners, and Steelcase teams.

• -Strength in opportunity creation, influencer touchpoints, and opportunitytowin conversion.

Qualified applicants must be authorized to work in the United States. Steelcase does not sponsor work authorization for this role.

Salary Range: $91,400 - $164,300

Doing better for people and planet:

Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.