New

Digital Experience Officer

University of Georgia

retirement plan

United States, Georgia, Athens

Mar 08, 2026

Posting Details

Posting Number	S14832P
Working Title	Digital Experience Officer
Department	Franklin-Deans Dev & Alumni
About the University of Georgia	Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department	Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units.
College/Unit/Department website	https://franklin.uga.edu
Posting Type	External
Retirement Plan	TRS or ORP
Employment Type	Employee
Benefits Eligibility	Benefits Eligible
Full/Part time	Full Time
Work Schedule
Additional Schedule Information	M-F, 8am-5pm; Evening or Weekend work may be required.
Advertised Salary	Commensurate with experience
Posting Date	03/06/2026
Open until filled	Yes
Closing Date
Proposed Starting Date	04/01/2026
Special Instructions to Applicants
Location of Vacancy	Athens Area
EEO Policy Statement	The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu).
USG Core Values Statement	The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title	Annual Giving Officer I
FLSA	Exempt
FTE	1.00
Minimum Qualifications	Bachelor's degree in a related field or equivalent
Preferred Qualifications
Position Summary	The Digital Experience Officer ( DXO) is a frontline fundraiser responsible for cultivating, soliciting, and stewarding a large portfolio of donors through personalized digital engagement. This role focuses on building lasting relationships and enhancing donor experiences to drive philanthropic support for Franklin College of Arts and Sciences. Key responsibilities of the job include donor engagement by managing a portfolio of donors giving up to $25,000 through one-on-one virtual meetings and tailored communication; fundraising strategy by developing personalized approaches to increase donor retention, upgrade giving levels, and identify referrals for major gift prospects; collaboration by partnering with division colleagues to align donor interests with university priorities and create meaningful engagement opportunities; and impact communication by sharing compelling stories and updates that demonstrate the value and impact of philanthropy across Franklin. The ideal incumbent should be passionate about UGA's mission and able to articulate its goals with enthusiasm, possess strong skills in relationship-building and digital communication, and demonstrate strategic thinking with a donor-centric mindset and a commitment to long-term engagement.
Knowledge, Skills, Abilities and/or Competencies	Strong analytical and data analytical skills. Strong oral and written communication skills. Detail-oriented. Strong organizational and analytical skills. Ability to handle confidential and sensitive information in accordance with established policies and privacy standards. Ability to work on multiple projects simultaneously under strict deadlines. Word processing, spreadsheet, and database skills in Windows environment. Able to work independently and in a team.
Physical Demands	Lifting small boxes (5-10lbs). Work at a computer station for up to 8 hours per day. Driving as needed to perform job duties.
Is driving a responsibility of this position?	Yes
Is this a Position of Trust?	Yes
Does this position have operation, access, or control of financial resources?	Yes
Does this position require a P-Card?	No
Is having a P-Card an essential function of this position?	No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?	No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)	No
Credit and P-Card policy	Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy	Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Pipeline development:

Identify, cultivate, and solicit leadership annual giving donors through email, phone, and virtual meetings.
Leverage development tools to solicit, renew, and upgrade annual donor support up to $25,000.
Collaborate with colleagues across the Franklin development team to align donors' philanthropic interests with various priorities across campus.
Enter mid-level giving ($25,000 - $49,999) and major gift referrals, as appropriate,
Responsible for achieving all annual fundraising and performance goals.

Percentage of time

Duties/Responsibilities	Stewardship: Execute quarterly touchpoints to steward recent leadership, annual giving donors, and those with an open pledge to maintain relationships and set donors up for future solicitations. Collaborate with donor relations and stewardship and other colleagues across DAR to streamline outreach and ensure the utilization of stewardship best practices.
Percentage of time	25

Duties/Responsibilities

Engagement and content creation:

Collaborate closely with development colleagues across Franklin and UGA to identify and deliver content related to the impact of philanthropy through digital platforms on a monthly and quarterly basis with current and potential donors.
Engage with leadership, annual giving donors, and prospects by sharing relevant content and communications.
Collaborate with other Franklin annual giving personnel and the college's communications office to tailor modern marketing tactics for leadership annual giving donors.

Percentage of time

Duties/Responsibilities

Engagement and content creation:

Collaborate closely with development colleagues across Franklin and UGA to identify and deliver content related to the impact of philanthropy through digital platforms on a monthly and quarterly basis with current and potential donors.
Engage with leadership, annual giving donors, and prospects by sharing relevant content and communications.
Collaborate with other Franklin annual giving personnel and the college's communications office to tailor modern marketing tactics for leadership annual giving donors.

Percentage of time