Sales Manager

Description

As the Sales Manager, you'll consistently provide a high level of exposure of the hotel in major market areas through direct sales solicitation, telephone contact, written communications, and involvement in the community. You'll be representing the Hotel Monaco Pittsburgh and Kimpton, which is one of IHG's Luxury and Lifestyle brands, at the local and regional level.

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building, originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monacostands out as Pittsburgh's fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we'd love to welcome you aboard.

What will you be doing?

* Successfully achieve or exceed weekly and quarterly individual pace/production goals based on assigned markets.
* Solicit, negotiate, and book new and repeat business through various efforts in order to maximize room revenue to meet and/or exceed individual and team sales and revenue goals.
* Develop and continually enhance relationships with key accounts to maintain high visibility and increase market share.
* Track all sales activities including goal-to-current production status using Delphi.
* Conduct telephone prospect calling on a variety of pre-selected databases to generate more sales business.
* Join and attend networking groups and events within a given sales market.
* Conduct sales presentations to clients and ownership verbally and using the latest technology.
* Conduct and build FAM trips for meeting planners and companies.
* Lead follow-up and lead generation efforts.
* Conduct site inspections.
* Travel as needed to complete personal sales calls and presentations to customers within your market/region and attend trade shows as needed.
* Negotiate and execute contracts that are fair and profitable.

What do you bring to the role?

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Two or more years of upscale hospitality sales management experience, preferably in the corporate market, or three or more years of sales experience in a related field.
* Proven successful selling and negotiation skills, including prospecting.
* Knowledge of Delphi FDC and Passkey is a plus.
* Excellent organization, task management, and verbal and written communication skills.
* Motivation and ability to identify new business opportunities and maintain a high regard for customer loyalty.
* Comfort working in a high-energy, service-oriented environment while managing multiple functions and priorities.
* Ability to complete a contract in compliance with all checklists, standards, and hotel policies.
* Ability to work under pressure and deal with stressful situations during busy periods.
* Ability to handle multiple customer and operational demands with a high degree of professionalism, often with time-sensitive deadlines.
* Ability to operate independently with a high degree of autonomy, requiring excellent time management skills and self-motivation.
* Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Delphi FDC, Passkey, Meeting Broker, Outlook, PowerPoint, and Internet.
* Ability to maintain organized electronic files in accordance with Kimpton guidelines to ensure proper sequencing of activity checklists.
* Bachelor's degree (B.A.) from a four-year college or university preferred but not required; or three or more years of related experience and/or training; or an equivalent combination of education and experience.

What's in it for you?

* Room discounts at Marcus Hotels & Resorts and IHG-branded properties
* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
* "Two for one" movie theater coupons at Marcus Theatres
* Ability to grow your career and transfer from one property to another
* Paid time off
* Flexible scheduling
* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program, and 401K with employer match

And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer.

#KMPE