Home Base Veteran Outreach Coordinator

Education
Bachelor's Degree preferred

Experience
- minimum of 1-3years of military experience with at least one deployment preferred but not required

- must have honorable discharge (proof of DD 214 required).

Knowledge, Skills and Abilities
- Strong knowledge of behavioral health services, resources, and crisis intervention techniques.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work independently and collaboratively within a team.
- Sensitivity to the understanding of the social determinants of health.
- Proficiency in using electronic health records and documentation systems.
- Valid driver's license and reliable transportation for community outreach.

**If you are a Veteran, please include a copy of your DD214 that shows your discharge status. Any confidential information can be redacted. If you are currently serving in the United States Armed Forces, please provide a certification of honorable service.**

Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.

The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging.