Program Manager, Practice Engagement

Posting Date

At DaVita, being the "Partner of Choice" is central to our mission. The Partner Engagement team is at the forefront of this mission, working to deliver an exceptional experience for our provider partners. As the field of nephrology undergoes a profound transformation, our team is responsible for deepening our understanding of provider needs and aligning our clinical, operational, and technological capabilities to ensure DaVita remains the preferred provider partner.

The Project Manager, Engagement will be a key architect of this transformation, focusing on how we communicate our value and initiatives to our partners. You will be responsible for developing and executing comprehensive communication strategies, analyzing partner feedback to drive meaningful improvements, and leading key initiatives through influence. You will design, build, and scale communication plans, tools, and resources that empower our field operations teams to engage with providers more effectively. This is a highly cross-functional role that requires close collaboration with field operations, clinical, strategy, and marketing teams to ensure our initiatives improve provider engagement and satisfaction.

Essential Duties & Responsibilities

* Lead and own key partner communication programs from end-to-end, including strategy development, execution, and long-term performance management. This includes setting objectives, defining project scope, and developing detailed project plans with timelines and milestones to ensure successful delivery and continuous improvement.

* Develop and implement effective communication strategies for key initiatives, ensuring messaging is clear, consistent, and tailored to the needs of our provider partners.

* Analyze results from partner surveys and other feedback channels to identify key trends, insights, and opportunities for improvement; develop and lead action plans based on these findings.

* Serve as a central point of contact for key initiatives, fostering collaboration and securing buy-in from stakeholders across various teams by leading with influence.

* Translate complex project updates, performance metrics, and strategic insights into clear, compelling narratives for senior leadership to communicate progress, demonstrate impact, and inform key decisions.

* Tackle ambiguity by designing and creating structured, actionable playbooks and toolkits that standardize best practices for partner communication and clearly articulate DaVita's value proposition.

* Travel up to 15% as needed.

* Other duties as assigned.

Education and Requirements

* Bachelor's Degree required.

* 3-5 years of demonstrated success in project management, corporate communications, strategy, or healthcare provider relations. Management consulting experience is a plus.

* Proven experience developing and executing communication strategies in a complex organization.

* Demonstrated ability to lead through influence and drive projects forward in a cross-functional environment.

* Strong communication, presentation, and interpersonal skills.

* Excellent problem-solving and analytical skills, with an ability to translate data into actionable insights.

* High proficiency in MS Office Suite (PowerPoint, Excel, Word); experience with project management software (e.g., Asana) is highly preferred.

* Strong preference for Denver-based candidates (office-oriented hybrid role, with three days required in-person/week).

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

* Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.

* Support for you and your family: Family resources, EAP counseling sessions, access to Headspace, backup child and elder care, maternity/paternity leave and more.

* Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform.

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At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.