Security Officer - Armed Healthcare Facility - Full Time

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer- Armed Healthcare Facility - Full Time in Carrollton, TX, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Armed Patrol Officer at a busy healthcare location, you will conduct routine foot and/or vehicle patrols, maintain a visible presence that helps to deter security-related incidents, and respond to calls for assistance with calm, professional communication. You will support access control and visitor guidance while delivering people-first customer service. With Allied Universal, you will join an agile, reliable team that acts with integrity and delivers through teamwork.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to patients, visitors, and staff by following Allied Universal and site-specific security-related procedures, policies, and post orders, and by supporting emergency response activities when appropriate.
• Carry and maintain authorized firearms and related equipment in accordance with Allied Universal training requirements, licensing, and site-specific policies.
• Respond to incidents and critical situations in a calm, problem-solving manner, including disturbances, disorderly conduct, suspicious activity, and requests for assistance from hospital departments.
• Conduct regular and random armed patrols throughout hospital buildings, parking areas, and the exterior perimeter to help to deter unwanted activity and to identify hazards or policy violations for reporting.
• Control access at designated points by verifying identification, directing visitors to proper check-in locations, and assisting with visitor management guidelines.
• Monitor cameras, alarms, radios, and/or other security-related systems, and communicate observed issues to appropriate hospital contacts and Allied Universal supervision.
• Assist with de-escalation and conflict management when interacting with patients and/or visitors experiencing stress, agitation, or behavioral concerns, within the scope of training and post orders.
• Support clinical staff during high-risk situations such as behavioral health holds or combative individuals, while maintaining professional boundaries and following site protocols.
• Provide escorts for staff, patients, and/or valuables when requested and authorized, including during low-visibility hours and in parking areas.
• Complete detailed incident reports, shift activity logs, and documentation as required, including timely notification and escalation through established channels.
• Help maintain order in high-traffic areas such as emergency department entrances, lobbies, and waiting rooms by providing presence, directions, and policy reminders.
• Participate in drills and response activities for events such as fire alarms, severe weather, missing person alerts, and/or other facility emergencies, following site procedures and chain of command.

Minimum Requirements:

• Customer Service Experience - preferred.
• Armed Guard Card/License - preferred.
• Access Control/Badge Experience - preferred.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.