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The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! Job Title: CB Credit Specialist Location: Corporate Billing 239 Johnston St SE Decatur, AL 30305 Department: CB Credit Dept Ability to Telecommute: No - Location listed above only People Management: No - Individual Contributor Travel Required: No Position reports to: (Job Title and Name) CB Credit Manager Position Type: Full Time Hiring Manager: (if different from above) Date of most recent update: April 24, 2025 Job Description SUMMARY/OBJECTIVES A Credit Specialist is responsible for setting up new customer applications, verifying references, pulling credit reports. Position is also responsible for general administrative tasks of department. ESSENTIAL FUNCTIONS
Set up new applications on the system within established guidelines Contact vendors for credit references via telephone, fax, and email Research companies by utilizing the internet Access credit reports for businesses and individuals Create and update new client reports Enter data into Cadence and CBCentral Perform general office duties such as answering telephone and interacting with clients Goal is to complete an average of 15 applications per day Develop skills through cross-training with analysts in authorizations and approval of updates and new accounts as time allows Special projects as assigned by manager
COMPENTENTCIES
Excellent verbal and written communication skills are required as well as excellent customer relations skills Must be proficient in Excel, Word, and Outlook and general office duties; experience using Cadence operating system is preferred Must effectively manage workflow and assignments - appropriately prioritizing work. Attention to detail and accuracy is required
Qualifications, Education, and Certification Requirements
High school graduate or equivalent is required Prefer 2 years or more of credit experience Excellent interpersonal skills, including leading a team for maximum operational performance Excellent verbal and written communication skills are required as well as excellent customer relations skills Must be able to function effectively as part of a team and must possess the ability to deal effectively and tactfully with clients/vendors Must be proficient in Excel and Word and general office duties Ability to multitask undefined TRAINING REQUIREMENTS/CLASSES Required annual compliance training, New Employee Orientation PHYSICAL DEMANDS Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each workday Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift Must be able to walk often throughout the day Must be able to hear and communicate with coworkers and customers throughout the day May need to lift-up to twenty-five pounds one to two times a day to perform job WORK ENVIRONMENT Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank's grooming and dress codes Must demonstrate excellent interpersonal skills with customers and coworkers Must be willing to function as a team member Must be willing to demonstrate commitment to SouthState Bank's mission and goals The information below is to be updated by the HRBP and HR Compensation team only.
Approved By: Choose an item. Dea Burger Date: February 26, 2025 Last Updated in Workday By: Choose an item. Dea Burger Date: Click here to enter a date. Job Code: CBLCSR Job Category: Choose an item. Job Title: CB Lead Client Services Rep Classification: Non Exempt Job Grade: Grade 15 Bank Grp/LOB: Corporate Billing Region Division: Cost Center: HRBP: Ralph Kerr
Work Location: 239 Johnston St SE Decatur, Alabama 35601
Equal Opportunity Employer, including disabled/veterans.
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SouthState Bank, N.A.
Jan 22, 2026