Distance Learning Coordinator
University of Arkansas | |
United States, Arkansas, Helena-West Helena | |
Jan 21, 2026 | |
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Closing Date: Type of Position:Academic (Non-Classified)Workstudy Position: No Job Type:RegularWork Shift: Sponsorship Available: The first community college established in Arkansas, Phillips Community College of the University of Arkansas (PCCUA) is a multi-campus, two-year college serving Eastern Arkansas. PCCUA has academic, occupational/technical and continuing education programs and offers over 25 associate degree programs with campuses in DeWitt, Helena-W. Helena and Stuttgart. Thank you for your interest, and we hope you'll be joining our Ridge Runner family soon! Department's Website: Summary of Job Duties:The Distance Learning and Technology Lab Coordinator supports the planning, delivery, and quality assurance of online, hybrid, and technology-enhanced instruction. This position manages instructional technology systems, oversees computer labs and testing environments, coordinate proctoring services, and provides training and technical support to faculty and students to ensure accessible, secure, and effective learning experiences. Qualifications:* Coordinate and support online, hybrid, and web-enhanced courses in alignment with institutional and accreditation standards. * Administer the Learning Management System (LMS), including course shells, user access, integrations, and routine maintenance. * Assist faculty with course design, instructional technologies, accessibility compliance, and best practices for online teaching. * Collaborate with academic leadership to support quality review processes (e.g., course standards, regular and substantive interaction). * Oversee daily operations of instructional computer labs and testing centers. * Coordinate hardware/software updates, licenses, and inventory in collaboration with IT. * Ensure labs and instructional technologies are functional, secure, and available to support academic programs. * Troubleshoot and resolve routine technology issues or escalate as appropriate. * Coordinate in-person and remote proctoring services for online and distance learning courses. * Manage testing environments to ensure academic integrity. * Ensure compliance with FERPA, ADA/Section 504, and institutional testing policies. * Maintain accurate testing records, incident reports, and data related to proctoring services. * Provide ongoing support for faculty, staff, and students on instructional technologies and proctoring procedures. * Serve as a liaison among academic departments, IT, student services, and external vendors. * Communicate clearly and promptly regarding system updates, outages, and procedural changes. Minimum Qualifications * Bachelor's degree Preferred * Two (2) years of experience supporting distance learning, instructional technology, computer labs, or testing/proctoring services. * Experience with a Learning Management System (Blackboard) and Workday. * Working knowledge of instructional technologies, computer hardware/software, and remote proctoring platforms. * Strong organizational, communication, and customer service skills. * Ability to manage multiple priorities and work collaboratively across departments. * Experience in a community college or higher education environment. Skills and Abilities * Technical proficiency with LMS platforms, interactive video, video conferencing tools, and assessment technologies. * Problem-solving and troubleshooting skills. * Ability to work independently and as part of a team. Additional Information: Special Instructions to Applicants
Salary Salary Information: Commensurate with education and experienceRequired Documents to Apply: ResumeOptional Documents: Recruitment Contact Information: All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check, Sex Offender RegistryFor general application assistance, or if you have questions about a job posting, please contact Human Resources at (870) 338-6474, ext. 1271. PCCUA is committed to providing a safe campus community. We will conduct criminal background checks and a sex offender registry check for applicants seeking employment. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity:Climbing, Hearing, Manipulate items with fingers, including keyboarding, Talking, Walking Frequent Physical Activity:N/A Occasional Physical Activity:N/A Benefits Eligible:Yes | |
Jan 21, 2026