Change Management Associate

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As a Change Manager, you will lead organizational transformation initiatives by designing and executing comprehensive change management strategies that drive successful adoption of new processes, technologies, and workplace configurations. You will be responsible for developing change management plans, stakeholder engagement strategies, and communication frameworks that minimize resistance and maximize employee engagement throughout transformation journeys. This role focuses on complex organizational changes including office consolidations, relocations, hybrid work implementations, and other strategic initiatives across multiple locations.

Key Responsibilities:

Change Strategy Development and ImplementationDevelop and execute comprehensive change management strategies and plans. Provide strategic guidance to cross-functional teams for transformation initiatives. Create and document standardized change management processes and procedures.

Stakeholder Assessment and EngagementAssess stakeholder readiness and develop targeted engagement approaches. Conduct change readiness assessments and create stakeholder maps. Design feedback mechanisms to monitor sentiment and adjust strategies.

Change Communication and MessagingDevelop impactful change communication strategies and materials across multiple mediums. Ensure consistent, timely communication throughout change initiatives. Utilize diverse communication channels including webinars, town halls, and collaboration platforms

Change Capability BuildingLead change management workshops and training sessions for leaders and employees. Develop change champion networks and provide ongoing coaching. Create training programs that build organizational change resilience.

Measurement and Continuous ImprovementMonitor change effectiveness using analytics and key performance indicators. Conduct post-implementation reviews and capture lessons learned. Enhance Workplace Change Management Program and Toolkit with best practices.

Qualifications

Education and Experience* Bachelor's degree in Organizational Psychology, Change Management, or Business Administration * 8+ years change management experience, including 4+ years in a leadership role * Proven expertise managing change in complex corporate environments

Change Management Expertise * Track record of successful change strategy design and implementation * Experience with change impact assessments and resistance management

Core Competencies* Strong analytical and problem-solving skills with data-driven decision making * Excellent interpersonal skills and ability to influence senior stakeholders * Exceptional project management capabilities managing multiple concurrent initiatives

Technical and Communication Skills* Outstanding communication and facilitation skills for diverse audiences * Experience with change management tools, survey platforms, and collaboration technologies * Ability to thrive in fast-paced, dynamic environments with changing priorities

This role offers the opportunity to shape organizational transformation success while building enterprise-wide change capability and resilience

Location: This hybrid position (home based) is located in Northern California with the successful candidate expected to be in the office (Oakland, CA) 2-3 days per week or at the respective site within the PG&E territory undergoing renovation to lead on-site Change Management meetings or collaboration meetings as needed.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

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