Senior Sales Administrator

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

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At Moog Medical Devices Group, we foster an environment where individuals trust, respect, and support one another. Our unwavering belief in our people is evident in every aspect of our operations. We cordially invite you to join our ongoing success.

Visit https://www.moogmedical.com/ to gain further insights into our company and our product offerings.

Moog Medical Devices Group specializes in designing, manufacturing, and distributing industry-leading enteral feeding and infusion pumps. Through substantial investment in research and development and leveraging our extensive expertise, we meticulously design and develop advanced infusion systems that enhance medication safety, optimize application performance, and effectively reduce medical expenses.

We are looking for a Senior Sales Administrator to join our team. You will have an onsite / hybrid work schedule based out of Salt Lake City, Utah.

You will be part of the MMD Sales Operations team, supporting strategic accounts.

In this role, you will collaborate closely with customers to build and maintain strong, sustainable relationships. A key responsibility is helping customers transition from forecasts to firm orders and ensuring these orders are accurately entered into MMD's ERP system.

You will work in partnership with the MMD planner to confirm that customer demand can be met. Throughout the process, you will provide timely updates to customers regarding shipping dates and contribute to key performance metrics such as OTIF (On Time and In Full).

Your responsibilities include managing and processing orders, monitoring shipping schedules, and ensuring customer requirements are fulfilled efficiently and accurately.

To be considered for the Senior Sales Administrator, here's what you'll need to bring with you:

• Bachelor's Degree in business or related technical area withthree (3) work experience

• Strong communication skills with all levels of personnel and customers.

• Ability to effectively communicate oral and written.

• Understand documentation, basics product performance and manufacturing methods.

• Structure approach to make sure that customer needs are met.

• Knowledge of the ERP system

• Knowledge of the QMS system since RMA is part of the task.

• Ability to work independently, manage time effectively, prioritize tasks, set goals, and develop systems for achieving those goals.

As aSenior Sales Administrator, you will:

• Establishes good relationship with the customer, specifically with the customer representative that place the Sales Orders.

• Close the Sale by working with customers, to get the Sales orders in accordance with the forecast provided by the customers.

• Responsible to maintain the Forecast file updated as customers place Sales Orders.

• Receive Sales orders from customers and input them on the ERP.

• Work closely with Planners, once the ERP is updated to follow up if manufacturing will meet customer demand. If not, then need to find a right delivery date with customer. Keep OTIF healthy.

• Prepare relevant documentation for the Sales and Operations meeting on monthly basis.

• Responsible to keep customer up to date on shipping dates and tracking information. Keep OTIF healthy.

• Provides support if there is any customer dispute with invoices, this position support Accounts Receivable (AR)

• In a complaint, this position is responsible to generate RMA once customer provides the compliant and the necessary information.

• Responsible to pass quotes to customers upon request.

How we care for you:

• Financial Rewards: great compensation package, annual profit sharing, matching 401k and the ability to participate in Employee Stock Purchase Plan, Flexible Spending and Health Savings Accounts

• Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance

• Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages

• Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs

• Collaborative and Welcoming Workplace: Inclusive culture rooted in our values, enhanced by Employee Resource Groups, and team-building activities.

• Additional site-specific benefits may be offered

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Salary Range Transparency:

Salary Range Disclaimer

The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits.

This position requires access to U.S. export-controlled information.

EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

Moog is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 844-367-5787.

No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Absent compliance with these pre-conditions resumes submitted directly to any Moog Inc. employee or affiliate will not qualify for fee payment, and therefore become the property of Moog Inc.