Cochlear Implant Program Coordinator Lead - 137579

University of California - San Diego Medical Centers
medical insurance
United States, California, San Diego
9400 Campus Point Drive (Show on map)
Dec 12, 2025
UCSD Layoff from Career Appointment: Apply by 12/16/2025 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance. DESCRIPTION The Lead CI Coordinator will be responsible for overseeing the clinical and operational functions of the Cochlear Implant (CI) program within the Head & Neck Surgery and Audiology clinic. This role involves administrative team members, working closely with Otology physicians, Audiologists, and other clinical staff, as well as ensuring efficient coordination with surgery teams and CI vendors. The Lead CI Coordinator will also be pivotal in developing, implementing, and improving workflow processes for CI patient care, ensuring high-quality, patient-centered service at every stage of the treatment process. MINIMUM QUALIFICATIONS Four (4) years of relevant experience. Previous ambulatory care experience with skill and extensive knowledge of practices in Ambulatory setting. Experience in an administrative lead role and front office administration. Experience in referrals and following specific scheduling protocols. Excellent organizational skills; ability to prioritize work and lead team members. High level customer service and team work. Extensive knowledge of medical insurance, authorization and referral processes as well as institutional contract matrix and institutional processes. Knowledge of computer programs to include Excel, PowerPoint, Graphs, Word, etc. PREFERRED QUALIFICATIONS Experience in private practice setting. Knowledge of Epic and Microsoft highly desired. Experience with media manager software/Epic and medical manager software. SPECIAL CONDITIONS Must be able to work various hours and locations based on business needs. Employment is subject to a criminal background check and pre-employment physical. Pay Transparency Act Annual Full Pay Range: $66,169 - $82,309 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $31.69 - $39.42 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).