Principal Product Manager

Job Description

What You'll Do

• Identify high priority strategic business problems and product capabilities needed to solve

• Define product requirements based on competitive analysis and market research.

• Prepares projections, analyzes potential operations and identifies the steps necessary to manage/enhance multiple lines of business

• Conduct market research to define product direction and design, plan, and implement enhancements that align with strategic goals.

• Develops product policies.

• Provides input to overall project activities for major initiatives

• Works within a cross-functional work group to maintain the product within the market.

• Monitors and reports on product performance and takes appropriate corrective action when necessary.

• Supports the entire organization as the product experts

• Provides field and customer support for assigned products, including communication of market strategy, product and competitive information, pricing and promotions.

• Mentor / coach other product managers

• Facilitation of meetings and work sessions from the peer to executive level

• Partner with vendors to develop and implement cutting edge AI enablement for operational applications

What You Bring

• Bachelor's degree or advanced degree (where required)

• 8+ years of experience in related field.

• In lieu of degree, 10+ years of experience in related field.

Bonus Points

• Strong project management knowledge

• Artificial Intelligence (AI) technology knowledge

• Previous experience working in or developing Agile teams. Agile certification a plus

• Knowledge of Genesys IVR and Salesforce application preferred

What You'll Get

• The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community.

• Work-life balance, flexibility, and the autonomy to do great work.

• Medical, dental, and vision coverage along with numerous health and wellness programs.

• Parental leave and support plus adoption and surrogacy assistance.

• Career development programs and tuition reimbursement for continued education.

• 401k match including an annual company contribution

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

Skills