Front Desk Clerk

Winter Park Resort
parental leave, 401(k)
United States, Colorado, Golden
Dec 12, 2025
Seasonal Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. Perks & Benefits: Free season pass to Winter Park and all Alterra Resorts Discounted friends & family tickets Medical, dental, vision, life, paid parental leave and more for eligible employees 401(k) plan with 100% company match - up to 4% Mental health resources for all employees Food & beverage and retail discounts Onsite employee childcare based on availability Discounted equipment rentals, pro-deals, and more POSITION SUMMARY: The Front Desk Clerk will assit our HR team in assisting with daily operational tasks. They will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. WAGE: The base hourly pay range below represents the low and high end of Winter Park Resort's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resort's total compensation package for employees. Other rewards may include many region-specific benefits. Hourly pay range: $19 - $22 ESSENTIAL DUTIES : General guest/employees by providing the best possible experience through exceptional attention to guest and employee service Perform general HR duties as assigned (filing, keeping front office organized and clean) Daily processing of employee paperwork via our current HRIS System in accordance with the standard operating procedures. Print and re-print employee season passes Timely filing of all employee documents and required I9 documents in designated files, both physically and electronically. Daily data entry for new hires, rehires, status changes, additional job classifications. Trouble-shoot and research questions to resolve problems on employee paperwork with employee and/or hiring manager. Assist employees with perks and benefits. Actively participate in all employee events organized by Human Resources including but not limited to employee dinners, employee engagement survey, and early ride days. Exercise strict confidentiality with all information including but not limited to personnel information including wage data, medical information, and EEO information. Other duties as assigned by the HR Manager REQUIRED QUALIFICATIONS: Excellent verbal and written communication skills, and office etiquette. Must be able to multitask and prioritize in a busy office environment Quick learner with computer software programs Must demonstrate ability to quickly learn those applications not known Team Oriented Excellent customer service skills Strong attention to detail Strong organizational skills EDUCATION REQUIREMENTS: Education: High School diploma or equivalent required Experience: 1-2 years of previous office/clerical experience preferred 1 season of experience with Winter Park Resort a plus Microsoft Office (Word, Excel, PowerPoint) and basic computer functionality required. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery. WORKING CONDITIONS: Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions. Hazardous Materials/Noise: The noise level in the workplace is usually moderate. AN EQUAL OPPORTUNITY EMPLOYER: Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. Application Deadline:Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications.