Senior Consultant-Technical Business Analyst

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset.

As a technical business analyst in the Technology Procurement and Implementation Services (TPIS) practice area, you will collaborate with team members to conceptualize, deliver, and support our clients on their technology and system modernization efforts.

Serving as a technical business analyst, your day-to-day role as a NYSTEC consultant will include, among other things, facilitating discussions with stakeholders for conducting requirements gathering activities, conducting analyses of user needs, and creating process flows for the as-is and to-be states of systems. You will be working on a strong team of knowledgeable business analysts, user experience/user interface (UX/UI) designers, and technical subject matter experts and will interface with client program and business staff to understand and document their business needs, draft user stories, and create artifacts to inform system development.

• Collaborate with stakeholders to understand business needs and challenges.
• Document and analyze business requirements to identify gaps and opportunities.
• Document and understand clients' technology assets and gaps.
• Develop user stories/requirements that represent the project's business objectives.
• Produce deliverables, which may include documenting detailed requirements, business process documentation and business process flows and recommending process improvements and evaluation and acceptance criteria, if needed.
• Collaborate with developers and other technical teams to support successful implementation.

• Ability to effectively conduct business analysis activities, including gathering requirements, analyzing and improving processes, and drafting user stories.
• Experience creating process flow diagrams, including current state and "to-be" analyses.
• Effective problem-solving and analytical skills.
• Excellent organization and planning skills and the ability to provide your project manager with schedule and commitments for delivering your work.
• Proficient with the Microsoft Office suite of products and experience using Jira and Confluence.
• Excellent written and oral communication skills, with the ability to translate complex technical concepts into easily understandable terms for business stakeholders.
• Ability to work effectively in cross-functional teams, with effective collaboration and relationship-building skills, especially with UX/UI designer counterparts and business stakeholders.
• Ability to develop relationships with stakeholders and to understand their needs through excellent listening and effective written and verbal communication.
• Ability to work well independently as well as within a team.

• Knowledge of all aspects of the software development life cycle (SDLC), including waterfall and agile and familiarity with agile development.
• Knowledge performing detailed analyses of software/systems.
• Knowledge developing high-level mock-ups and wireframes using Balsamiq, Figma, or similar tools.
• Knowledge of using natural language tools such as Gherkin scenarios to develop acceptance criteria for testing.
• Knowledge of Business Process Model and Notation (BPMN) standards and specifications.
• Certified business analysis professional (CBAP) certification.

• A bachelor's degree and 3-5 years of business analysis experience.
• An equivalent combination of advanced education, training, and experience will be considered.

The target base salary for this position is $84,497.00 to $109,846.00 per year. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job-related qualifications.

It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact recruitment@nystec.com if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Learn more about NYSTEC by visiting www.nystec.com.