Senior Technical Trainer

WHO WE ARE:

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Metro Transit is one of the country's largest transit systems, employing more than 3,200 people, and provided nearly 78 million rides in 2019 through an integrated network of buses, light rail and commuter trains. In 2016, Metro Transit was named System of the Year by American Public Transportation Association.

This position will establish a six (6) month eligibility pool for current and future openings. It will remain open until all positions are filled. Applications will be reviewed on a weekly basis.

• Design and develop course outlines, syllabi, performance objectives, student guides, classroom slides, lab exercises, performance support tools, standard operating procedures, service bulletins and evaluation documents.
• Deliver technical training to maintenance personnel at local facilities for all three shifts.
• Continually evaluate course effectiveness and update materials as needed.
• Create project plans and manage multiple priorities with multiple deadlines.
• Prepare the classroom, equipment, training modules, materials etc. prior to class.
• Maintain/organize materials and equipment both inside and outside the classroom.
• Provide technical support to maintenance technicians upon request.
• Maintain control of the learning environment through effective classroom management techniques.
• Seek out industry trends on new training tools and strategies.
• Act as Garage Supervisor as needed.
• Conduct pre-hire testing for internal and external maintenance candidates.
• Miscellaneous duties as assigned.

OR

OR

Metropolitan Council Employees Only: Successful completion of any one of the following four Metropolitan Council Leadership/Supervisory training programs will substitute for lead/supervisory experience. You must attach your certificate(s) as proof of completion of the program to you application. Only completion of one of the four programs listed below will substitute credit (6 months or 1 year) for lead/supervisory experience.

Metro Transit Leadership Academy = 1 year

Project Management Development Program (12-month session) = 1 year
Project Management Development Program (6-month session) = 6 months

Four Learning Institute Certificates - You must obtain all four certificates listed below to receive credit for 6 months supervisory experience.

• Leading Self-Personal Effectiveness Certificate
• Leading Self-Communication Certificate
• Leading Self-Business Skills Certificate
• Leading Others-Preparing for Supervisor Certificate

• Experience as a technical instructor at a school or structured training department conducting hands on and classroom instruction.
• Advanced skills in Microsoft Office (Word, Excel and PowerPoint).
• Experience in advanced technical and mechanical ability and aptitude in vehicle maintenance.
• Experience in advanced course development in a technical or mechanical area (prefer bus maintenance).
• Experience in advanced technical or mechanical instructional design.
• Experience in training using adult learning concepts.
• Experience in advanced technical or mechanical classroom facilitation and training.

• Valid driver's license with acceptable driving record.

What knowledge, skills, and abilities you should have within the first six months on the job:

• Knowledge of maintenance and repair of Cummins diesel engines, Allison EV drives, Allison, Voith and ZF transmissions, pneumatic, hydraulic, steering, suspension, AC/DC electrical systems, multiplexing systems, HVAC systems, and digital electronics.
• Learn new products and technology quickly.
• Knowledge of adult learning concepts.
• Build strong working relationships in and out of the department.
• Self-sufficient, self-starter with proven success taking ownership of training projects.
• Excellent written, oral and interpersonal skills.
• Skilled in group facilitation and classroom instruction.
• Experience working in a unionized environment.
• Ability to create and develop training courses.

Grade/Union: Grade H / Transit Managers and Supervisor Association - TMSA
FLSA Status: Non-Exempt
Safety Sensitive: Yes. Subject to random DOT drug tests.

What your work environment would be:
Work is frequently performed in an indoor environment. However, the position may require occasional outdoor work with exposure to weather conditions. Work may require local travel to conduct training at various facilities. Work occasionally requires out-of-state travel to attend training and conferences. Work is performed periodically near moving parts, vehicles, lifting equipment and occasionally elevated positions. Position may result in exposure to noise, diesel exhaust emissions, welding fumes, and risk of electrical shock. Requires work in varying hours to accommodate all three shifts. Position is regularly required to speak, hear, read, and write and has vision requirements (close, distance, peripheral, depth perception, ability to distinguish colors, and ability to adjust focus).

What steps the recruitment process involves:
You must qualify at each of the numbered steps below to be considered a final candidate for the job.

1. We review your minimum qualifications.
2. Must pass a Work Record Evaluation (for internal ATU employees only)
3. We rate your education and experience.
4. We conduct a structured panel interview.
5. We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires an accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.