Business Systems Advisor (Hybrid Schedule) - Los Angeles, CA

About Us

SoCalGas, the nation's largest gas distribution utility, is dedicated to providing safe, reliable, and affordable energy to over 21 million Southern California customers. Through innovation, collaboration, and a unwavering commitment to the needs of our communities we proudly uphold our mindset of "Glad to be of Service" and provide exceptional customer service today and ready to meet California's energy needs with innovative solutions for tomorrow.

Primary Purpose

The Technology and Analytics Advisor supports the strategic direction of the Safety Analytics team by leading efforts to streamline and continuously improve safety data reporting, analytics, and trend identification. This role collaborates with business groups to enhance safety performance through data-driven insights, supports regulatory and internal reporting, and contributes to the development and implementation of safety-related reporting and analytics.

This role serves as a strategic link between safety operations and advanced analytics teams, transforming raw data into actionable insights that improve safety performance and operational efficiency. The position combines deep knowledge of safety processes with technical expertise in data analysis and visualization.

Develop and implement new systems and enhancements of existing systems within the business unit. Provide a leadership role in an effort to analyze, develop specifications, implement and support systems. Apply structured systems development methodology to ensure optimum benefit. Conduct audits pertaining to the design, implementation and operation of systems and enhancements. Analyze, evaluate and report on audit findings. Perform systems acceptance testing and contract administration duties.

As an employee of SoCalGas, you will support our core values to do the right thing, champion people, and shape the future. You will play a pivotal role in the energy transition initiatives, supporting our mission: Safe, reliable, and affordable energy delivery today. Ready for tomorrow. We are committed to attracting top talent and fostering a diverse workforce that reflects the vibrant communities we serve.

As an employee of SoCalGas, you'll enjoy a competitive compensation plan, upward mobility opportunities and the ability to find a true work life balance. Discover the rewards of joining SoCalGas by exploring our website: Our Mission; Sustainability, In the Community, and Employee Benefits. Join SoCalGas today and become a vital part of a team that is driving innovation, championing community needs, and shaping the future of energy in California.

Responsibilities/Duties

• Develop and Maintain Models: Build, validate, and optimize predictive models using industry-standard techniques such as Linear Regression, Logistic Regression, KNN, Random Forest, XGBoost, SVM, ARIMA, and Neural Networks to forecast trends and improve decision-making.
• Lead efforts to streamline and improve safety analytics processes by consolidating reporting methods, eliminating redundant workflows and establishing a single source of truth for enterprise safety metrics. This includes redesigning and standardizing backend processes, ensuring data accuracy and developing consistent, unified dashboards that provide actionable insights.
• Collaboration:Work closely with data scientists and engineers to integrate models into enterprise systems and dashboards for actionable insights. Stays current with data science and AI trends. Communicates and interprets analytical outcomes to address business problems. Presents solutions and findings to the organization.
• Manage medium/large system initiatives such as complex system enhancements or new system development applying proven system development methodologies. Lead development project team, which includes business clients and analysts. Work closely with the strategic initiatives team and IT to coordinate projects. Prepare documentation such as requirements, test plans, implementation plans and training materials.
• Provide guidance and direction in an effort to troubleshoot existing or potential system modifications. Ealuate and plan for effects on systems. Plan and request software changes.
• Manage and maintain processes, tools, data and methods within the organization.
• Proactively identify, develop, and present business process changes. Conduct post implementation analysis. Develop and review project reports.
• Schedule and lead meetings. Prepare meeting agendas, meeting minutes, and scheduled status reports.
• Perform other duties as assigned (no more than 5% of duties).

Education

• Bachelor's degree in computer science, business administration, finance, project management, related field or equivalent training and experience is required.

Experience

• 5 years of increasing responsibility in the areas of testing technical applications, business/project management, customer service, finance, or information technology is required.
• HP Quality Center Test Management experience is preferred.
• Experience related to business operations and data analysis is preferred.
• Experience with statistical modeling tools such as SAS, Python, or other statistical tools and/or programming language. (Included in overall years of experience)
• Experience and proficiency in Python, SQL, and database querying,

Knowledge, Skills & Abilities

• Ability to manage projects and have persuasiveness and negotiations skills.
• Must have the ability to lead a team to achieve high levels of performance and be a collaborative teammate.
• Proven success on previous system development projects whereby skills have been developed that enable the ability to lead a complex system enhancement or new system project.
• Ability to serve as liaison between business unit employees and Information Technologies developers to transform business objectives into information technology solutions.
• Must have the ability to gather and analyze complex data, reach conclusions, develop alternatives, make decisions and take action to implement changes.
• Ability to Utilize the IT Product Lifecycle methodologies to ensure that projects are delivered on time, on budget, and meet business needs.
• Must have a strong attention to detail, financial analysis, and timeline/Project skills.
• Knowledge of Business Practices and ability to define system change impacts on business processes.
• Proficient writing skills are vital for routine communications and to prepare documentation such as requirements, test plans, implementation plans and training materials.
• Strong organizational, planning, and communication skills are required.
• Strong computer skills are required to demonstrate proficiency in company supported desktop software (i.e., Microsoft Products including Project, PowerPoint, and Visio).
• Knowledge of database environments (i.e., Access, SQL).

Note: SoCalGas strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education. SoCalGas offers a competitive total rewards package that goes beyond base salary. This position is eligible for an annual performance-based incentive (bonus) as well as other merit-based recognition. Company benefits include health and welfare (medical, dental, vision), employer contributions to retirement benefits, life insurance, paid time off, as well as other company offerings such as tuition reimbursement, paid parental leave, and employee assistance programs.