Senior Engagement Director

Manhattan
United States, Georgia, Atlanta
2300 Windy Ridge Parkway Southeast (Show on map)
Dec 09, 2025
We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you've come to the right place. Responsible for overall success of an implementation in addition to internal resource management and career development. Must oversee project dependencies that occur during significant design configuration, testing and implementation efforts through technical and operational project managers. Advise clients on the development of change management plans. Performs on-going risk analysis and provides support of sales activities. Develops and mentors line managers and team members. Ability to communicate with C-level Executives. Engagement management and influencing skills. Ability to up-sell, build and manage existing customer relationships. MINIMUM REQUIREMENTS Four-year bachelor's degree in industrial engineering, logistics, or information systems. MBA preferred 10+ years of prior software implementation consulting experience with at least 5 - 10 years of WMS or supply chain software experience 10-15 years of experience leading a professional services group Exceptional written and oral communication skills Resource planning and management experience with supply chain systems and software implementations Average travel 50 - 75% Excellent analytical, problem solving, and communication skills Committed to diversity and inclusion At Manhattan, it's about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members' backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.