New 
Supervisor I, Clinical Laboratory - Blood Bank - Day Shift
 Massachusetts General Hospital | |
 United States, Massachusetts, Boston | |
| 80 Blossom Street (Show on map) | |
 Dec 09, 2025 | |
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Summary
Under the general direction of the Laboratory Managers and Medical Director, this role is responsible for staff orientation, training, competency assessment, and the daily supervision of personnel and work activities. Does this position require patient care? No Essential Functions Provide daily supervision of technical, clerical, and service employees. Plan, organize, assign, and schedule duties and responsibilities of Laboratory staff in coordination with the Laboratory Managers. Assist technologists as needed with technical issues and interpretation of results. Determine work priorities to ensure timely completion of tasks. Order and maintain appropriate inventory and laboratory supplies. Maintain manuals for all Standard Operating Procedures, as well as required records and reports. Ensure staff adhere to all safety policies and procedures. Oversee staff orientation, training, and competency assessments, ensuring that employees: Follow procedures for specimen handling, processing, test analysis, and reporting/recording of patient test results. Maintain records verifying that proficiency testing samples are analyzed in the same manner as patient samples. Follow quality control policies and document all QC activities, calibrations, and maintenance. Follow corrective action policies when test systems fall outside acceptable performance standards. Identify issues that may affect test performance or reporting, and either correct them or immediately notify the appropriate supervisor or director. Document all corrective actions taken when test systems deviate from established performance specifications. Education Bachelor's Degree Medical Technology required or Bachelor's Degree Laboratory Sciences required and Other Certificate/Diploma Clinical Laboratory Sciences required Can this role accept experience in lieu of a degree? No Licenses and Credentials Medical Technologist (ASCP) [MLT, MT, MLA, Histologists] - American Society for Clinical Pathology Board of Certification (ASCP-BOC) required Experience lab experience 3-5 years required and Supervisory experience 1-2 years preferred Knowledge, Skills and Abilities - The knowledge, both practical and theoretical, of tests and procedures necessary to review findings and advise and direct subordinates in action. - Demonstrates advanced level of analytical skills and judgment. - Must have a relatively high level of analytical ability to work with complex instrumentation, resolve technical equipment problems, relate test results to normal and pathological states, and interpret quality control data. - Must have understanding of computer technology and its application to analytical procedures and quality control. - Must have a comprehensive understanding of laboratory equipment and its operation, maintenance and repair, and analytic techniques. - Must have the ability to work independently, evaluate situations and act appropriately. - Detailed knowledge of applicable federal, state and accreditation requirements. - Ability to multitask in a fast-paced environment. - Advanced computer skills. - Comprehensive understanding of test principles, equipment operation and computer system operations. - Make appropriate decisions, develop and complete follow-up actions in conjunction with lab leadership. - Must be able to perform as a senior team member, providing direction and guidance to less experienced technologists. - Must have the ability to pay careful attention to detail and to adhere to written protocols, including communication to lab leadership when issues are identified. - Must be able to perform as a team member. - Excellent interpersonal skills. - Ability to interact professionally and effectively with numerous staff, including physicians, hospital personnel, employees, and patients. Physical Requirements The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |