Application Systems Administrator

Position Title: System Administrator I

Reporting to: IT Manager

Department: Information Technology

Central Power Systems & Services is a privately held company with deep roots going back to 1954.

Our Mission Statement isforging long-lasting partnerships by providing first-class customer support. We live that statement every single day. We are looking for a System Administrator I to help support that mission.

JOB SUMMARY

The System Administrator is responsible for the realization of architecture strategy through the design of complex applications, which are founded on both industry and corporate standards. System Administrator is also a contributor to CPSS enterprise architecture strategy.

The System Administrator works with other teams to provide technical guidance and to foster overall alignment with CPSS enterprise architecture and industry best practices. This role collaborates with Project Managers, External Vendors, IT Leadership, other administrators, and various technical team members throughout IT to develop solutions to complex business application needs and deliver, implement, and train other teams on the solutions.

This individual will possess communication and technical skills along with practical experience in multiple areas within their discipline (i.e. Web, Databases or Security). The System Administrator is expected to resolve large and complex problems, challenges and issues that cross multiple teams and business units. The System Administrator is expected to serve as a subject matter expert in several areas within their architectural discipline (i.e. Applications, Data or Integrations).

RESPONSIBILITIES

Gathering, Design and Implementation (50%):

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  Leads the development of road maps describing evolution of application technologies from current to future state.

  
  

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  Leads the collaboration of requirement gathering and technology selection.

  
  

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  Leads application projects. Completes the successful execution of project activities replanning the infrastructure based on changing organizational requirements.

  
  

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  Participates in the design of information and operational application support systems.

  
  

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  Configures various integrations, services, and applications.

  
  

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  Administers internal and external web and database backup processes. Implements backups and develops restore procedures.

  
  

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  Applies security patches and updating the applications of the infrastructure, such as host, servers, web, databases, and applications.

  
  

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  Perform analysis of current application environments to identify deficiencies and opportunities for improvement; recommend solutions.

  
  

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  Implementing the applications for maximum efficiency and evaluating quality and capacity to increase or decrease infrastructure capacity

  
  

Process and Support (30%):

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  Provides highest tier level of web, database and application support acting as an escalation point for issues.

  
  

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  Reviewing application monitoring and alert data and responding to incidents.

  
  

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  Develops and maintains installation and configuration procedures and documentation.

  
  

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  Performing routine maintenance and upgrades on systems and software.

  
  

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  Perform daily application system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

  
  

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  Day-to-day administration of the application and WAN infrastructure.

  
  

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  Consult with vendors and other CPSS IT personnel for problem resolution.

  
  

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  Works complex incidents, performs troubleshooting, administers repairs. Drives team to meet team SLAs.

  
  

Technology Innovation: (10%):

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  Seeks opportunity to automate, simplify and consolidate application platforms and processes.

  
  

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  Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.

  
  

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  Actively participates in and assists with vendor contract negotiations for areas of technology expertise.

  
  

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  Stays abreast of technology trends as well as how it pertains specifically to CPSS.

  
  

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  Assists with strategy/roadmap and identifies and recommends new technology solutions to meet business needs.

  
  

Peer Leadership (10%):

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  Actively coaches' application engineers, providing feedback, as necessary.

  
  

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  Is a SME for key areas of expertise and drive key projects or ongoing operational functions.

  
  

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  Drives meeting agendas and expectations for administration touchpoint meetings with IT leadership.

  
  

Great Benefits

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  Highly Competitive Pay

  
  

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  Medical, Dental, Vision & Life Insurance

  
  

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  401k with company match

  
  

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  Paid Time Off

  
  

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  Paid Training

  
  

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  Opportunity for advancement

  
  

QUALIFICATIONS

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  Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying innovative approaches, and collaborating with others to make the change successful.

  
  

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  Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.

  
  

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  Collaborating - Working cooperatively with others to help a team or work group achieve its goals.

  
  

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  Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message, listening actively to others. Coaches' others on team as needed.

  
  

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  Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.

  
  

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  Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.

  
  

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  Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

  
  

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  Integrity - Earns others' trust and respect through consistent honesty and professionalism in all interactions.

  
  

Required

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  Degree in Computer Science, Engineering, related subject, Certifications, or equivalent application, web and database systems administration experience

  
  

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  5+ years within IT administration.

  
  

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  5+ years' experience in both design and operational support across 2 or more of the key infrastructure silos (Network, Storage, Compute, Security, Virtualization, Cloud, Web or Database systems)

  
  

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  Excellent analytical, technical, and interpersonal skills.

  
  

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  Ability to adhere to risk management, change management, and configuration management policy, standards, procedures and guidelines.

  
  

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  Ability to provide objective and impartial technology, platform, tooling assessments and recommendations, always ensures compatibility with strategic technology backlog.

  
  

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  Passionate about technology, and have an interest in emerging tools, trends and techniques across the industry.

  
  

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  Possesses or displays the ability to learn multiple technologies and systems.

  
  

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  Professional experience demonstrating the ability to establish and maintain effective working relationships with all levels of employees and contractors, to prepare reports and to communicate ideas effectively, both orally and in writing.

  
  

Preferred

Experience in areas of systems/security preferred: Multiple site Implementations, MS Windows Servers, Active Directory and services including DHCP & DNS. Web Servers, IIS, Certificate Management, Database Servers, MS SQL Server, SSRS, Enterprise Print Services, Enterprise Applications, Procede - Excede, Procede Integrations (Doc Delivery, OE Connection, Arcadium, Salesforce, Decisiv, WheelTime, BillTrust & Vertex) Epicor and Autodesk.

WORK CONDITIONS

Physical Demands/Work Environment:

This position regularly requires walking, standing, sitting, stooping, bending, kneeling and climbing stairs. This list is not meant to cover every possible scenario but simply provide an outline. Employees may be assigned other tasks as needed.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

CPS&S is a smoke-free and drug-free work environment.