New

Sr Vehicle Operations Logistics Specialist

Cox
parental leave, paid time off, paid holidays
United States, Florida, Orlando
Dec 09, 2025
Serve as an advocate for our clients, auctions, carriers, and all beneficiaries of our product and service offering Leverage relationships across Logistics, BPOs, and CAI to exceed client expectations and deliver an exceptional client experience Responsible for remediating issues and addressing all escalations in a timely and effective manner Work closely with carriers, drivers, BPO partners, and team members to deliver on client SLAs Leverage tools, dashboards, and reports to create an exceptions-based approach to remediating out-of-compliance inventory and follow through to resolution Communicate effectively and clearly articulate client needs; collaborate effectively in a cross-functional team setting to collectively exceed client expectations Work closely with our DHL Control Tower to ensure seamless connectivity between Planners/Coordinators and0 field-based team in support of delivery and execution Play key role in requirements gathering and operational capability identification in new lines of business and delivery of new products and services Prepare, analyze, and present operational metrics and reporting for business reviews, operational performance reviews, and 'state of the business' discussions Advocate continuous improvement and provide feedback and input into processes and systems enhancements to optimize workflows and introduce efficiency Serve as the 'Go To' subject matter expert for your area of responsibility and book of business Minimum Requirements: High School Diploma/GED and 5 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience; OR 7 years' experience in a related field USD 19.57 - 29.38 per hour Compensation: Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.