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Program Intern

Lutheran Social Services
United States, Wisconsin, West Allis
5300 West Lincoln Avenue (Show on map)
Dec 09, 2025
Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.

Description

The Program Intern is a Limited Term Opportunity for students through structured intern programs at an accredited college/university and follows the guidelines of an agreement or learning plan. Under supervision, the Program Intern maintains a safe and therapeutic environment, while performing work involving the care and treatment to children, adolescents, and adults; and performs other duties as required.

Essential Duties and responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.



  • Gathers information and assists in assessing problems and needs of family members.
  • Establishes and maintains effective public and working relationships.
  • Provides services to clients in the home, school, and community as part of maintaining a small caseload.
  • Establishes and maintains files and records of progress notes, correspondence, and case histories.
  • Attends and participates in agency meetings and staff development programs.
  • Works toward and obtains CCS certification.
  • Receives training in a variety of evidence based practices, including MI, TIC, PCP, and DBT skills.
  • Observes and records customers' behavior and offers input concerning the development and follow through of treatment plans, alongside experienced staff.
  • Transports clients from their home to a location in the community, as needed.
  • Performs other duties as required.



ADDITIONAL AGENCY REQUIREMENTS (Required of all employees):



  • Must comply with agency and departmental policies and regulations
  • Must relate to individuals and families of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
  • Must support the Mission, Vision and Values of the Agency.



Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

High school diploma or GED equivalency is required. Active enrollment with Junior or Senior level status in a related Bachelor's Degree program which could include Human Services, Social Work, Psychology or Sociology. A written internship agreement between the educational institution and LSS is required.



  • Ability to complete and display competency in all required trainings.
  • Working knowledge of family dynamics, family systems, child management, and parenting techniques.


  • Working knowledge of social problems and their effects on individuals and families.
  • Possess emotional integrity to work with challenging families and family members.
  • Ability to recognize and maintain appropriate personal and professional boundaries.


  • Ability to establish and maintain effective team, public and working relationships.
  • Ability to interpret service programs to customers, families, and others.
  • Ability to organize and plan work effectively.
  • Ability to establish and maintain effective public and working relationships.
  • Ability to accurately gather and record detailed information and facts.



CERTIFICATES, LICENSES, REGISTRATIONS:

The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.

LANGUAGE SKILLS:

Ability to read, write, analyze, and interpret written and verbal communication in order to successfully complete all required intervention and goal process documentation by established timeframes. Must write progress reports and clearly communicate to external customers the effectiveness of services. Ability to document in neat, legible, accurate, and objective manner and consistently reflect the services provided. Ability to effectively present information and respond to questions from groups of managers, employees, directors, and top management.

COMPUTER SKILLS/TECHNOLOGY:

Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.

Able to use technology that is necessary to perform job responsibilities; use available technology effectively (voicemail, computer, printer, photocopier, fax and telephone, and various types of audio visual equipment).



PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community.

The employee must react appropriately in times of crisis that may include verbal aggression.

The incumbent of this position works in a community environment (home, office, community, etc.). The employee may be exposed to unsanitary household conditions and allergens. The incumbent will also be exposed to outdoor conditions when traveling on company business.

The noise level in the work environment is usually moderate.



TRAVEL: Ability to travel on day trips as required up to 50% of the time depending on program needs.

LSS is an Equal Opportunity Employer.

Qualifications
Education
High School Diploma/ GED (required)
Licenses & Certifications
Driver's License (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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